Updated: March 19, 2020

Creation Entertainment Presents

SALUTE TO THE EXPANSE

The TV Series

 
WHIPPANY, NJ
June 13-14, 2020
Saturday and Sunday
IMPORTANT SCHEDULE INFORMATION***


Hilton Parsippany
1 Hilton Court
Parsippany, NJ 07054



PLEASE READ THIS PAGE COMPLETELY BEFORE ORDERING ANY TICKETS.
Be sure of which day a guest is doing photo ops/autographs before purchasing your admission pass. Days that guests are signing autographs and taking photo ops are listed next to their name in the Autographs and Photo Ops section of this website. 

Admission passes and a la carte autograph/photo op/concert/special event tickets are delivered to you via email in PDF format which you must print out and bring with you.  Most customers should receive their PDFs within 3-5 business days of having placed their order.  If you do not receive your PDF, please contact customer.service@creationent.com for assistance. Customer service hours are Monday-Friday, 9:00am-4:30pm Pacific time. If you have an issue over the weekend pertaining to a show that is happening that same weekend, please go in-person to the convention registration desk for assistance. Requests sent to Customer Service over the weekend may not be received until the Monday after the convention is over.  

Admission PDFs should be brought to convention registration. Autograph PDFs can be used directly at the autograph tables.  Photo Op PDFs may be required to get validated.  Please check the show schedule for instructions regarding Photo Op PDFs.

CLICK HERE FOR OUR COMPLETE FAQs, RULES AND POLICIES!

Bookmark this page and join our mailing list for updates. Plus, follow us on Twitter, and Instagram and join our Facebook page!


We cannot verify or guarantee admission passes or ticket purchases that are not made directly from Creation Entertainment. If you purchase tickets from a fan or other seller, it might not be legitimate. As we cannot be held responsible for second-hand sales, the first person using the PDF is considered the owner of the admission pass or autograph/photo op ticket. If you have purchased a fraudulent ticket, it will not be honored. Once you receive your PDF, do not leave it where others can make copies. Please be careful. Anyone selling fraudulent tickets will be prosecuted to the fullest extent of the law.

#SaluteToExpanse

Heads Up, Screaming Firehawks!
Who’s Ready for the Salute to The Expanse Convention?


Creation is excited to present the first-ever The Salute to The Expanse, the TV Series Convention on June 13-14, 2020 in New Jersey!

Set in the distant future, The Expanse centers on a small group of divergent humans who try to quell tensions between Earthers, Martians and Belters, after discovering a conspiracy that would bring the existing tenuous peace to the brink of war. The series ran for three seasons on the Syfy Channel until the network decided to cancel it, but through the power of its passionate fandom (yes, you, Screaming Firehawks), The Expanse was saved by Amazon Prime, who picked it up for a fourth season (and recently announced fifth season)!

Now for our fellow Expanse fans, Creation is going to “ring” in a convention they won’t soon forget! See the stars of the show up close and personal -- including Steven Strait (“James Holden”), Cas Anvar (“Alex Kamal”), Wes Chatham (“Amos Burton”), Dominique Tipper (“Naomi Nagata”), Shohreh Aghdashloo (“Chrisjen Avasarala”) and Thomas Jane (“Joe Miller”) – for two days of stellar guest panels, autograph signings, photo ops, live entertainment and more!

Our top-tiered Gold Weekend Admission Package offer the best seats in the main theater that you choose yourself when ordering online, complimentary autographs from selected guests and other benefits! Scroll down to grab your seat and see all the cosmic events we have planned for this Expanse-sive experience!

For updates on guests, admission passes, and a la carte tickets, join our THE EXPANSE email list. All major updates will be sent via our email list and social channels. Follow us on Twitter, and Instagram and join our Facebook page!


Creation Entertainment does not advertise any talent without written permission from the talent or their representation.

Be sure of which day a guest is doing photo ops/autographs before purchasing your admission pass. 
You must have an admission pass for the day of your photo op and/or autograph in order to redeem your photo op and/or autograph ticket.

 
Steven Strait

James Holden

Appearing Sunday

Appearing Sunday

Lesley-Ann Brandt 

Alex Kamal

Appearing Saturday

Appearing Saturday

Wes Chatham

Amos Burton

Appearing Sunday

Appearing Sunday

Dominique Tipper

Naomi Nagata

Appearing Saturday

Appearing Saturday

Shohreh Aghdashloo

Chrisjen Avasarala

Appearing Sunday

Appearing Sunday

Thomas Jane

Joe Miller

Appearing Saturday

Appearing Saturday

Most of the time, questions for our celebrities are taken from the audience at microphones in the front of the audience area to the right and left side of the stage. Yelling from the audience is disruptive and rude to everyone present and may result in being asked to leave the theatre and convention without refund. We ask that everyone respect their fellow attendees. Our question lottery system may be utilized for some panels. Please check the show schedule when it’s released for more information.


Click here to view the FAQ and learn everything you need to know to have the best experience!


Karaoke Party


KARAOKE PARTY

Join your fellow Screaming Firehawks for an out-of-this-world time at the Saturday Night Karaoke Party. You may get the chance to “belt” out songs with some of your favorite stars of Expanse as YOUR backup singers and dancers. Admission is FREE! Guests are tentative and subject to change.

This is a GENERAL ADMISSION/OPEN SEATING EVENT (you do not keep the same seats you have during the day). No admission pass is required for this event. The first rows are removed, but there is seating in the middle and rear of the Theatre. If you have a VIP pass or special needs, please come to the front of the line.

NOTE: Please be advised that there is a limited capacity at each venue. Seating for this event is on a first-come, first-served basis. 



YES/NO TRIVIA

Are you the ultimate trivia master of all things The Expanse? Then you need to participate in our Yes/No Trivia Competition! Be one of 90 chosen fans to play one of three rounds and if you are the last person standing, you’ll be declared the trivia champion! Win Gift Certificates good for Creation’s exclusive merchandise!

NOTE: Gift certificate prizes are valid for one year from date of issue and can be used towards Creation Merchandise only and may not be used for admission passes, a la carte autograph and photo op tickets or meet & greets.


 

cosplay contest


COSPLAY CONTEST

Here’s your chance to show off some creativity in our cosplay contest. Come dressed as your favorite Expanse character, be it Earther, Martian or Belter, or make a creation of your own and compete for the audience's applause to win Gift Certificates good for Creation’s exclusive merchandise!

NOTE: Gift certificate prizes are valid for one year from date of issue and can be used towards Creation Merchandise only and may not be used for admission passes, a la carte autograph and photo op tickets or meet & greets.

 

Vendors Area


VENDORS AREA

Unlike larger, Comic-Con-type conventions, we provide a smaller, more personal experience in our vendors room, which focuses on the specific series we are honoring and related merchandise. With fewer vendors, you won't have to wade through seas of merchandise you may not be interested in and you can concentrate on the entertainment and stage presentations celebrating the series we all love.


If you are interested in being a vendor please submit an application HERE.




THESE CONVENTIONS ARE INTENDED FOR ADULTS. ON STAGE APPEARANCES BY OUR GUESTS MAY INCLUDE OFF-COLOR OR INAPPROPRIATE HUMOR AND PROFANITY. CHILDREN ARE WELCOME IF ACCOMPANIED BY AN ADULT WHO IS AWARE OF THE POTENTIAL CONTENT.

The views and opinions expressed by any talent or participant at, or during the convention are those of the authors and/or the persons appearing on stage, and do not necessarily reflect the views and opinions of Creation Entertainment, LLC or any of their affiliated parties.


CLICK HERE FOR OUR FAQs PAGE FOR RULES AND POLICIES!

For updates on events, guests and tickets join our
Salute to The Expanse: The TV Series Convention email list.

Bring all your printed PDFs


Please make sure to bring ALL your PDF admission passes and a la carte autograph/photo op/and other tickets to the convention as we cannot replace any passes or tickets forgotten or lost. DO NOT PRINT DOUBLE-SIDED! This holds true for all pass and ticket-buyers domestic and outside of the United States as we do not have a will-call or hold desk. Our convention venues and/or host hotel generally have a business office where you can print out your pre-purchased items if needed. Once you present your PDF(s), they will be scanned for legitimacy and PDFs can be used only one time. Some photo op sessions require your PDF to be validated, so please check the schedule for instructions. If there are duplicate PDFs, we will honor the first scanned only. If you purchase an admission pass or ticket from an outside source and it is not a valid ticket, it will not be honored.

Customer Support E-Mail: ANY problem you have please write to us at: customer.service@creationent.com and we'll do our best to help you. Customer service hours are Monday-Friday, 9:00am-4:30pm Pacific time. If you have an issue over the weekend pertaining to a show that is happening that same weekend, please go in-person to the convention registration desk for assistance. Requests sent to Customer Service over the weekend may not be received until the Monday after the convention is over.

NOTE: You may buy Autograph and Photo Op a la carte tickets before buying an Admission pass, but you must have an Admission pass for the day of your Autograph or Photo Op in order to use the Autograph or Photo Op a la carte tickets. Please buy an Admission pass as soon as you can as we can never guarantee Admission passes won't sell out before the show. Join our Free Email list to get updates about when the ticket brackets go on sale.


Admission passes and a la carte tickets are delivered to you via e-mail in PDF format


Admission passes and a la carte tickets are delivered to you via e-mail in PDF format which you must print out and bring with you to convention registration. Customers should receive their PDFs within 3-5 business days of having placed their order. All Convention tickets have a non-refundable $8.50 handling fee charged per item ordered. If you do not receive your PDF, please contact customer.service@creationent.com. Customer service hours are Monday-Friday, 9:00am-4:30pm Pacific time. If you have an issue over the weekend pertaining to a show that is happening that same weekend, please go in-person to the convention registration desk for assistance. Requests sent to Customer Service over the weekend may not be received until the Monday after the convention is over.
Please see below on specific PDF instructions:

Admission PDFs should be brought to convention registration.

Autograph PDFs can be used directly at the autograph tables.

Photo Op PDFs may be required to get validated. Please check the event schedule for instructions. If Photo Op PDFs are required to get validated, the Photo Op listing in the schedule will indicate as such. If there is no instruction on the Photo Op listing, please bring your Photo Op PDF to the photo ops room when your Photo Op is scheduled to begin.

Special Event PDFs should be brought to the Special Event room at the time of your event. Please check the event schedule for room location.

ADMISSION PASS PACKAGES DO NOT INCLUDE PHOTO OPS
; these must be purchased separately below or at the convention (if not sold out). Thanks!

FLIGHT AND HOTEL ACCOMMODATIONS ARE NOT INCLUDED. Hotel rooms can be reserved under our convention rate by clicking here. We highly suggest to purchase travel insurance for any unforeseen issues!


Weekend Admission Packages vs Single-Day Admission Passes:


The Gold, Silver, Copper and General Admission Weekend Packages are full-convention admission passes that allow you access for the whole weekend. Gold, Silver and Copper include reserved seating and General Admission Weekend passes are not reserved seats, but are guaranteed a seat in the General Admission section. You will not need to purchase any additional single-day admission passes. 

The Single-Day Admission Passes are admission for the SPECIFIC day you choose to attend the convention. With your single-day admission pass, you’ll be able to see the guest panels and daytime events for the DAY you choose to attend. Preferred single-day are reserved seats that you choose when you purchase your pass on our website. General Admission single-day passes are not reserved seats, but are guaranteed a seat in the General Admission section.



The Gold Weekend Admission Package is the top-of-the-line experience at our conventions. With the best reserved seats in the theater, complimentary in-person autographs from selected guests and more – all included in your package – it’s hard to pass up on this amazing package! Here’s what you get when you “Go Gold!”:

Reserved Seats

Reserve your seat in our main theater, which is yours for both days of the convention during all the daytime programming! With your Gold Admission Pass, you select your seat while ordering online, ensuring you the best views in the house.

Complimentary Autographs

You get great in-person autographs from these selected guests:  Steven Strait, Wes Chatham, Cas Anvar, Dominique Tipper, Shohreh Aghdashloo and Thomas Jane, all included in the price of your Gold ticket!

Priority Lines

You’re among the front rows for all autograph signings included in this package! We call autographs included in this package by seat row, so you'll spend less time standing in line, and more time relaxing in your seat.

Priority Pre-registration

Gold gives you priority registration before any other guests!  Get first dibs on exclusive merchandise in our vendors area and any remaining a la carte autograph or photo op tickets. Pre-registration generally takes place before the convention begins and while isn't a necessity, the convenience can help jump start the weekend!

Exclusive Panel

We're bringing you an exclusive 30-minute Gold panel on SUNDAY with stars Steven Strait and Wes Chatham on stage! This is a chance for you to ask questions in a more exclusive setting. This panel is in addition to their regularly scheduled appearance later in the day.

Admission to the Saturday Night Karaoke Party

Join your fellow Screaming Firehawks for a fun night of songs and dancing, where you might get the chance to sing your favorite song with some of the Expanse guests as your backup singers! See above for details!

Special Weekend Credentials

You’ll receive a special badge and lanyard that allows you Gold access for the entire weekend -- and you can also keep it as a cool memento of the convention!

Admission to the Vendors Room

Our vendors area will have exclusive products to purchase, only available at the convention You can expect to find headshots from the studio, t-shirts, autographed items, and a lot more!

Like Your Seat? Keep it!

If applicable you can renew the same exact seat, or try for a better one, at the following year's convention in New Jersey (if applicable)!

$499

 

FIRST ROW SEATING WILL HAVE A PREMIUM PRICE OF $799

BUY TICKETS
Ticket ordering information


STATE TAXES INCLUDED ON YOUR INVOICE:
As a result of the Supreme Court Ruling during 2018 affecting online sales taxes (both state and local taxes), various states are requiring sales tax (both state and local taxes) on ANY online sales; therefore, you may now start seeing a separate charge on your invoice for this sales tax. The prices at the conventions will be the same as those online. Visit the National Conference of State Legislatures website for more information.


GOLD WEEKEND ADMISSION PACKAGES DO NOT INCLUDE PHOTO OPS and only those autographs listed above in the Gold Autographs description are the autographs included in your package. If there is an autograph not listed in the Gold Autographs description, those must be purchased on an a la carte basis below or at the convention (if not sold out).

NOTE: If you have autographs as part of your admission package benefits, you will need to have something for the celebrities to sign. They will sign almost anything you bring from home, and there is also a wide assortment of photos and other collectibles on sale at the convention. Items that are deemed inappropriate will not be allowed to be presented at the autograph table. Personalization is not guaranteed and is at the discretion of the celebrity and may be determined by scheduling or other factors. 

Additional ticket options will be available closer to the convention date including:
Silver Weekend Packages
Copper Weekend Packages
General Admission Weekend Packages
Preferred Single-Day
General Admission Single-Day 

Make sure to sign up for our FREE EMAIL LIST for announcements. Thanks!



THE SALUTE TO THE EXPANSE CONVENTION AUCTION AT CREATION'S AUCTION SITE! 

PARSNIPPANY, NJ

As we get closer to the convention, we auction off special VIP Experiences and Meet & Greet events for a limited number of fans with our amazing guest stars through our online auction site! Ten lucky fans will get the chance to bid on an exclusive VIP experience. Also on auction are special Meet & Greets with each of our celebrities in attendance, in a limited group setting. Imagine hanging out with the stars of The Expanse! 

Find out when the bidding starts and get access to the auction join our mailing list.



CELEBRITY À LA CARTE AUTOGRAPHS 

Having the chance to get in-person autographs from the stars of THE EXPANSE is a real treat, and we've worked hard to bring it to you! The stars will sign almost any item you bring from home (items that are deemed inappropriate by Creation may not be presented at the autograph table) or you can buy an item at the convention. There will be tons of great photographs of the stars as well as other collectibles available at the convention that are perfect for signing. Personalizations are at the discretion of the celebrity and may be determined by scheduling or other issues. If you want any type of clothing item(s) to be signed, they may not be worn on a person, including shoes which must be new and unworn.

Have more than one thing you want signed from a single actor? Purchase multiple tickets and get all of your autographs for that actor at once! 

NOTE: A la carte Autograph tickets DO NOT include admission passes to the convention. You must have an admission pass for the convention on the day of your autograph session to redeem the a la carte autograph ticket(s). Please buy an Admission pass as soon as you can as we can’t guarantee Admission passes won't sell out before the show. Please do not ask for exceptions. Join our Free Email list to get updates.

Personal photography is NOT ALLOWED at any autograph or photo op session.

CLICK HERE FOR MORE DETAILS ABOUT AUTOGRAPHS!


STEVEN STRAIT James Holden $55 (Sunday)


SHOHREH AGHDASHLOO Chrisjen Avasarala $50 (Sunday)


THOMAS JANE Joe Miller $50 (Saturday)


WES CHATHAM Amos Burton $50 (Sunday)


DOMINIQUE TIPPER Naomi Nagata $40 (Saturday)


CAS ANVAR Alex Kamal $40 (Saturday)


BUY TICKETS
A la carte ticket information

STATE TAXES INCLUDED ON YOUR INVOICE:
As a result of the Supreme Court Ruling during 2018 affecting online sales taxes (both state and local taxes), various states are requiring sales tax (both state and local taxes) on ANY online sales; therefore, you may now start seeing a separate charge on your invoice for this sales tax. The prices at the conventions will be the same as those online. Visit the National Conference of State Legislatures website for more information.


Note: Patrons must bring an item for celebrities to sign. You can bring something from home or purchase a photo or other collectible in the Vendors room. Please feel free to purchase as many autograph tickets of a particular celebrity as you'd like. Items that are deemed inappropriate by Creation will not be allowed to be presented at the autograph tables.

ADMISSION TICKET PACKAGES DO NOT INCLUDE PHOTO OPS  -- these must be purchased separately on this site or at the convention (if not sold out). NOTE: You may buy Photo Op and Autograph tickets before buying an Admission ticket, but you need an Admission ticket for the day of your Photo Op and Autograph tickets. Please buy an Admission ticket as soon as you can as we can never guarantee Admission tickets won't sell out before the show. We will not be taking any photo ops or giving autographs out unless the person who has a photo op ticket or autograph ticket ALSO has an admission ticket for the day of the photo op or autograph (unless the guest has changed days).   Please, absolutely, do not ask for exceptions to this rule. Join our Free Email list to get updates on ticket availability.



CELEBRITY À LA CARTE PHOTO OPS

Take home an EXPANSE memory you’ll never forget! Creation's talented staff photographers take amazing photos of you and the stars, all in a comfortable and lively environment with great music as your soundtrack.

Photo Op tickets DO NOT include admission passes to the convention and are NEVER INCLUDED IN ANY CONVENTION PACKAGES. You must purchase photo ops separately AND have an admission pass for the day of your photo op to redeem your photo op ticket. Please buy an Admission pass as soon as you can as we can’t guarantee Admission passes won't sell out before the show. Please do not ask for exceptions. Join our Free Email list to get updates.

Your ONE photo op ticket includes an 8x10 glossy full color photo of yourself with the celebrity and can include up to TWO fans (1 photo op tix = 2 fans in one photo). TWO photo op tickets can include up to FOUR fans in a photo (2 photo op tix = 4 fans in one photo). We cannot, however, accommodate over FOUR fans in any one photo op. Personal photography is NOT ALLOWED at any autograph or photo op session. Photo prints and jpegs of your photo ops may be used for personal use only.

CLICK HERE FOR MORE DETAILS ABOUT PHOTO OPS!

STEVEN STRAIT James Holden $65 (Sunday)


SHOHREH AGHDASHLOO Chrisjen Avasarala $60 (Sunday)


THOMAS JANE Joe Miller $60 (Saturday)


WES CHATHAM Amos Burton $60 (Sunday)


DOMINIQUE TIPPER Naomi Nagata $50 (Saturday)


CAS ANVAR Alex Kamal $50 (Saturday)


BUY TICKETS
A la carte ticket information

STATE TAXES INCLUDED ON YOUR INVOICE:
As a result of the Supreme Court Ruling during 2018 affecting online sales taxes (both state and local taxes), various states are requiring sales tax (both state and local taxes) on ANY online sales; therefore, you may now start seeing a separate charge on your invoice for this sales tax. The prices at the conventions will be the same as those online. Visit the National Conference of State Legislatures website for more information.


ADMISSION TICKET PACKAGES DO NOT INCLUDE PHOTO OPS  -- these must be purchased separately on this site or at the convention (if not sold out). NOTE: You may buy Photo Op and Autograph tickets before buying an Admission ticket, but you need an Admission ticket for the day of your Photo Op and Autograph tickets. Please buy an Admission ticket as soon as you can as we can never guarantee Admission tickets won't sell out before the show.  Please, absolutely, do not ask for exceptions to this rule. Join our Free Email list to get updates.


If you'd like to see how much fans enjoy our our photo ops, click here!

If you have more questions about photo ops, click here for our Photo Op FAQ!


Click here to view the FAQ and learn everything you need to know to have the best experience!

UPDATED JPEG ORDERING INFORMATION CLICK FOR DETAILS!


EXCLUSIVE CONCIERGE SERVICE 

Ever dreamed of having an exclusive concierge assigned to you, and only you, at your favorite Creation Convention? Our Concierges know the rules inside and out, and use that knowledge to get you in line right after the VIPs for everything you have a ticket for! They also help you keep track of every event, signing and photo op, so you won’t miss a thing. 

If you're interested in this premium service, write to: concierge@creationent.com for more info. Thank you.

Hilton Parsippany
1 Hilton Court
Parsippany, NJ 07054

Hotel Rooms:
Flat Rate: $149.00 Single (One King Bed), $149.00 Double (Two Double Beds).
Call 1-800-445-8667
Or use web link below
Cutoff Date: June 12, 2020
Parking is complementary


BOOK ONLINE



Airport Transportation:
Newark Liberty International Airport (EWR)
Airport Phone: +1 973-961-6000
Airport Website: www.newarkairport.com
Distance from Hotel: 21 mi.
Drive Time: 25 min.
Limousine: $60.00 USD Typical Minimum Charge
Super Shuttle: $46.00 USD Typical Minimum Charge
Taxi: $45.00 USD Typical Minimum Charge
DIRECTIONS: Exit terminal and follow signs for I-78 West to 24 W, proceed on 24 W past Chatham and Madison, enter Rt 287 N on the right to exit 39 (Rt 10 W), take Rt 10 W and turn right onto Dryden Way, turn left on Campus Dr, turn left on Hilton Ct.

John F. Kennedy International Airport (JFK)
Airport Phone: +1 718-244-4444
Airport Website: www.jfkairport.com
Distance from Hotel: 54 mi.
Drive Time: 90 min.
Limousine: $140.00 USD Typical Minimum Charge
Subway/Rail: $50.00 USD Typical Minimum Charge
DIRECTIONS: Van Wyck Expwy to Grand Central Pkwy West to Triboro Bridge to Major Deegan Expwy to I-80 West to I-287 South to Route 10 West to Dryden Way. Make 1st left onto Campus Drive and next left onto Hilton Court.

LaGuardia Airport (LGA)
Airport Phone: +1 212-435-7000
Airport Website: www.laguardiaairport.com
Distance from Hotel: 43 mi.
Drive Time: 90 min.
Limousine: $120.00 USD Typical Minimum Charge.
DIRECTIONS: Grand Central Pkwy West to Triboro Bridge to Major Deegan Expwy to Route 80 West to I-287 South to Route 10 West to Dryden Way. Make 1st left onto Campus Drive and next left onto Hilton Court.

The show schedule is finalized the week of the convention to accommodate flight itineraries and filming schedules of our celebrities. Convention activities usually start around 10:00 a.m. but may begin earlier depending on schedules. Stage programming also usually ends around 6:00 p.m. or 7:00 p.m. and some autograph sessions begin after stage programming is complete for the day. This can run until 10:00 p.m. so PLEASE PLAN ACCORDINGLY! Signings start later on Sundays, so we recommend that you plan to stay late or stay overnight. The final schedule is usually posted one day BEFORE THE CONVENTION on either WEDNESDAY (for our three-day conventions) or THURSDAY (for our two-day conventions).

Our best advice is to plan for these time variabilities and check the schedule as soon as it is available.


All guests and scheduling are tentative and subject to change.

All tickets are non-refundable and non-exchangeable.


We’ve been so honored to present conventions for our fellow fans for many incredible years – and what a ride it has been! Thanks to our fellow fans, we’ve loved bringing the stars direct to their audiences!

Unlike so many other genre conventions, Creation Entertainment has a strict company policy not to "oversell" our conventions. In other words, every patron, no matter what bracket of admission pass they purchase, will have a seat in the main auditorium where the major guests appear and events take place. 

Creation Entertainment has the right to refuse service to anyone for any reason, without prior notice, especially those who interfere with the safety and well-being of other patrons, staff, actors, Creation Entertainment and the establishment itself. This includes, but is not limited to, harassment of any kind both in advance and/or at a particular event, illegal activity, unreasonable rowdiness, inconsideration to others and patrons lacking adequate hygiene. Refusal of service shall never be based on race or color, National origin or citizenship status, religion or creed, sex, age, disability, pregnancy or genetic information, Veteran or Military status, marital status, sexual orientation or gender identity, medical condition, political affiliations or activities, or status as a victim of domestic violence, assault or stalking

 

Here is some pertinent information for you to have about Creation’s conventions, certain policies and more:

ADMISSION PASSES ARE NON-REFUNDABLE AND NON-EXCHANGEABLE

All guests and scheduling are tentative and subject to change. Creation Entertainment does not advertise any talent without written permission from the talent or their representation. 

Please do not come for just one actor.
Our events are a celebration of the series and multiple actors from the show attend. If we have a cancelation, we will do our best to book a replacement or we will provide our Gold/Silver patrons with a pre-signed photo of the actor not in attendance if the canceled actor was signing for Gold/Silver.

In the event of a guest cancellation or a date change: ALL GUESTS are contracted to appear and all convention contracts specify that appearances are tentative and subject to change as film and television work demands take precedence as well as a personal conflict. Our events will take place whether a specific guest cancels or not and therefore we cannot issue admission pass refunds if a particular guest is not able to attend. If a guest must cancel their appearance at the convention, Creation Entertainment is not responsible for any refunds other than the a la carte specific-to-the-guest autograph or photo op tickets as another guest will be booked as a replacement in signing for Gold/Silver or a pre-signed photo will be provided if a replacement signer is not possible. Also, in the extremely rare chance that an actor does not finish his or her autographs or photo ops (which has only happened in a hand full of cases due to something out of our control), we will only be responsible for the refund of the a la carte autograph or photo op ticket if not redeemed. We will refund or issue a credit voucher only for a la carte photo ops and autograph tickets for a specific actor if they cancel.

Creation is also not be held responsible for any financial loss associated with the purchase of air tickets or hotel rooms that are not canceled (virtually all hotels offer a 24 or 48-hour cancelation policy, so there should be no jeopardy associated with reservations). We highly recommend you purchase travel insurance for any unforeseen issues.

This convention is intended for adults. On stage appearances by our guests may include off-color or inappropriate humor and profanity. Children are welcome if accompanied by an adult who is aware of the potential content. The views and opinions expressed by any talent or participant at, or during the convention are those of the authors and/or the persons appearing on stage, and do not necessarily reflect the views and opinions of Creation Entertainment, LLC or any of their affiliated parties.

Harassment at events: Creation does not tolerate any forms of harassment or bullying at its events. The company’s complete policy is stated on each schedule of events that is handed out at each convention. If you witness bad behavior at an event, immediately notify the contact listed on the rules page of your printed schedule and there is Creation staff present at all times. We cannot do anything about complaints that come after the event is over.

Team Members: We are so grateful and fortunate to have the support of our Team Members, whose continued efforts and dedication help make our conventions possible.  They are available to assist you with any questions you may have about convention events and activities, however if you have an issue, please ask to speak to Management on-site.  Check your schedule rules page to see which manager is on-site at your specific event. If you would like to submit an application to be considered as a Team Member, please visit our Jobs/Team Members section of our website by clicking here.

For those attending our conventions and making travel plans: Please know that many of the headliners who appear onstage on Sunday usually do so towards the later part of the day. Autograph signings can run into the evening until 9:00PM-10:00PM. For those traveling from out of town, we do suggest staying over until Monday in order to get your autographs and the full convention experience. Creation is not responsible for any costs associated with travel for any attendee. We highly suggest you purchase travel insurance in the event that anything should happen.  

We are not responsible for orders that are rejected during processing: On rare occasion, an error may occur during the ordering process that can require the order to be resubmitted. This can include: Incomplete form submission (usually caused by not completing the entire ordering process to the very end); Credit card failures (usually caused when there are not enough funds in an account or the credit card company rejects the charge for any number of reasons including out of state, international or unfamiliar ordering to the customers’ general pattern); or system errors during transmission of the order. 

We suggest buying admission passes and a la carte tickets only through this website: Because all PDFs are scanned for use at the convention, we can ONLY allow the first person in using each singular PDF. Autograph and photo op PDFs are also scanned for one-time use. PLEASE BE CAREFUL! Tickets that are not valid or deemed fraudulent will not be accepted.

All admission pass and a la carte ticket prices are subject to change at any time, so please order as early as possible.

Admission pass packages do not include photo ops: Photo ops must be purchased separately on this website or at the convention (if not sold out). NOTE: You may buy an a la carte Autograph and/or Photo Op ticket(s) before buying an Admission pass, but you need an Admission pass for the day of your Autograph or Photo Op in order to use the Autograph and Photo Op tickets at the convention (unless the guest has changed days). Please buy an Admission pass for the day of your Photo Op or Autograph as soon as you can as we can’t guarantee Admission passes won't sell out before the show. Please, absolutely, do not ask for exceptions to this rule.

Alcoholic beverages at the convention: At most of our events, we do not allow alcohol to be present in our function rooms, including the main theatre. This includes daily panel events, meet & greets and any night events. Water stations will be available in the room. We reserve the right to perform bag checks at any time. We reserve the right to deny entrance into any of the events to anyone who appears intoxicated. If there is an instance of alcoholic beverages sold, your ID will be checked by the bartender and any underage customers will not be served any alcoholic beverages. Creation is not responsible for the alcohol consumption of others.

Weapons policy: Please do not bring any weapons to the show. If you are using a prop weapon for a photo op or as part of the cosplay contest, please bring it to registration to get tagged. After your photo op or cosplay contest is over, please do not have your prop weapon on the convention floor at any time. Prop weapons without tags will not be allowed at any time.

Lost or misplaced items: We are not responsible for lost or misplaced items. We cannot replace a la carte Autograph or Photo Op tickets that are purchased at the convention, so PLEASE make sure your PDFs and hard ticketss are kept in a safe place.

ADA Rules on service animals: This event welcomes service animals as per ADA rules. Service animals perform valuable work or tasks and are trained to provide help directly related to a person's disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and therefore are not permitted at our event. 

Photo taking policy at this convention: We know that taking photos makes the convention even more fun. In the main theatre, photo taking is encouraged but only from your seat. It is unfair to run up to the stage and block the view of others who have paid for reserved seats in front of you. Even if there are empty seats, patrons must sit in the seats they paid for to be fair to everyone. Due to Fire Marshall regulations, everyone must be seated during performances. Please also be courteous to your neighbors when taking pictures. Photo taking is not allowed during autographing sessions nor during photo ops.

Audio or video capture for personal use is allowed except in certain circumstances: Photography and audio or video capture are for personal use only - public dissemination and commercial use strictly prohibited. If there is a time where we cannot allow audio or video capturing of the Q&As, we will advise in advance. AUDIO/VIDEO CAPTURING IS NOT ALLOWED DURING AUTOGRAPHS, PHOTO OPS AND SOME MEET & GREETS. LIVE STREAMING IS NOT ALLOWED AT ANY TIME.

Raffles/Fundraising: Unsanctioned raffles and fundraisers are not allowed at Creation events.

Flashes from phone and cameras occur often during stage presentations: If you are sensitive to such lighting please be advised to take the necessary precautions. For our attendees, please keep flash photography to a minimum.

By attending Creation events, you agree to allow your image to be used on our website and in news documentaries or stories, either filmed by Creation Entertainment or other entities. 

Please do not bring latex balloons of any sort to any of our events: We have had attendees with latex allergies and additionally bursting balloons can be hazardous to people at short range. 

Medical emergencies:  If you have a medical emergency and you do not have a caretaker with you, hotel security or 911 will be called to assist you.  

Creation assumes no responsibility for typographical errors or inaccurate information provided by convention venues. All dates, venues and guests are considered tentative and subject to change. Join our email list for updates. 

Customer support: ANY problem you have please write to us at: customer.service@creationent.com. Customer service hours are Monday-Friday, 9am-4:30pm Pacific time. If you have an issue over the weekend pertaining to a show that is happening that same weekend, please go in-person to the convention registration desk for assistance. Requests sent to Customer Service over the weekend may not be received until the Monday after the convention is over.

Visit our FAQs page for complete rules, policies and other information.


Thanks to everyone for their continued support!