Updated: June 7, 2023

Creation Entertainment's

STRANGER CON

A Salute to the TV series Stranger Things

 
Saturday and Sunday
June 10-11, 2023
IMPORTANT SCHEDULE INFORMATION***


ATLANTA, GA
Hyatt Regency Atlanta
265 Peachtree Street NE
Atlanta, GA 30303




SCHEDULE NOW POSTED!

(Click for details...)



PLEASE READ THIS PAGE COMPLETELY BEFORE ORDERING ANY ADMISSION PASSES OR TICKETS.
Be sure of which day a guest is doing photo ops/autographs before purchasing your admission pass. Days that guests are signing autographs and taking photo ops are listed next to their name in the Autographs and Photo Ops section of this website.

Admission passes and a la carte autograph/photo op/concert/special event tickets are delivered to you via email in PDF format which you must print out and bring with you.  Most customers should receive their PDFs within 3-5 business days of having placed their order. If you do not receive your PDF, please contact customer.service@creationent.com for assistance. Customer service hours are Monday-Friday, 9:00am-4:30pm Pacific time. If you have an issue over the weekend pertaining to a show that is happening that same weekend, please go in-person to the convention registration desk for assistance. Requests sent to Customer Service over the weekend may not be received until the Monday after the convention is over.

Admission PDFs should be brought to convention registration. Autograph PDFs can be used directly at the autograph tables.  Photo Op PDFs may be required to get validated.  Please check the show schedule for instructions regarding Photo Op PDFs.  

CLICK HERE FOR OUR COMPLETE FAQs, RULES AND POLICIES!

Bookmark this page and join our mailing list for updates. Plus, follow us on Twitter, and Instagram and join our Facebook page!
PLUS, make sure to follow Creation’s NEW TikTok account!


We cannot verify or guarantee admission passes or ticket purchases that are not made directly from Creation Entertainment. If you purchase tickets from a fan or other seller, it might not be legitimate. As we cannot be held responsible for second-hand sales, the first person using the PDF is considered the owner of the admission pass or autograph/photo op ticket. Once you receive your PDF, do not leave it where others can make copies. Please be careful. Anyone selling fraudulent tickets will be prosecuted to the fullest extent of the law.

#StrangerConAtl


Creation’s Stranger Con: A Salute to the TV Series Stranger Things will be coming to Atlanta! We're excited to see the special guests, who will make this two-day show truly special. There will be many things to do and see, including guest panels, photo ops and autograph signings, cosplay and trivia contests, arts & crafts, a Saturday night karaoke party and fun for the whole family. Join us!



For updates on guests and tickets join our STRANGER CON email list.


Creation Entertainment does not advertise any talent without written permission from the talent or their representation.

Be sure of which day a guest is doing photo ops/autographs before purchasing your admission tickets.
You must have an admission ticket for the day of your photo op and/or autograph.

 

Eleven

Appearing Saturday

Appearing Saturday

Mike Wheeler

Appearing Sunday

Appearing Sunday

Jason Carver

Appearing Saturday

Appearing Saturday

Young Henry Creel

Appearing Saturday & Sunday

Appearing Saturday & Sunday

Keith

Appearing Sunday

Appearing Sunday

Carol Perkins

Appearing Sunday

Appearing Sunday

Tommy H

Hosting Saturday & Sunday

Hosting Saturday & Sunday


Master of Ceremonies for STRANGER CON: CHESTER RUSHING

Let’s give Chester Rushing a big Stranger Con welcome back as the show’s MC! He might have played the bully Tommy H. on Stranger Things, but in person, this talented actor/musician is a gracious and warm host. We’re thrilled to have him introduce guest panels, host trivia games and much more throughout the convention!


SATURDAY NIGHT CONCERT FEATURING GATEN MATARAZZO!


Ready for an energetic night of karaoke fun?! This special Saturday event is such a blast for the whole family. Submit your favorite song in our lottery and if selected, you’ll get to jump on-stage to belt it out!

It’s FREE to ALL (no admission pass is required), so join in on the fun on SATURDAY night! Guests are tentative and subject to change.

Since this is a FREE EVENT, you do not keep your same seats you had during the day. There will be seats in the back if you prefer to sit. You do not need a convention pass to attend, please be aware that there is still a limited capacity at each venue. Seating is on a first-come, first-served basis and space may be filled to capacity.

Cosplay Contest


Show your creative talents, and impeccable taste in characters, by entering our famous Cosplay Contest! Come dressed as any Stranger Things character or anything with an ‘80s theme, and compete for the audience's applause to win great prizes!

Note: Gift certificates for the cosplay contest and the trivia game are good for one year towards Creation Merchandise Only, excludes convention, autograph and photo-op tickets.



Be the Stranger Things trivia master! Show off your knowledge of the series in our Yes/No Trivia Competition. Be one of 90 chosen fans to play one of three rounds and who knows, you could be the last person standing and multiply your winnings! Prove that you are a true trivia master and win our gift certificates to enjoy and spend! This event is generally, though not always, held the first day of the convention.

Note: Gift certificates for the cosplay contest and the trivia game are good for one year towards Creation Merchandise Only, excludes convention, autograph and photo-op tickets.



Our vendor area is filled great merchandise that we know you'll like! As with all new convention tours our vendors area tends to be small, but we hope to have what is available and lots of new convention exclusive items yet to be seen.


If you are interested in being a vendor please link over to:
www.creationent.com/dealers.htm


For those who wish to be a vendor at the convention, full details are at www.creationent.com/dealers.htm. Table prices vary per genre, and you are given two vendors wristbands per table purchased. Vendor wristbands allow you to come in and out of the vendors room, before the general public (to set up or breakdown after the show).


The views and opinions expressed by any talent or participant at, or during the convention are those of the authors and/or the persons appearing on stage, and do not necessarily reflect the views and opinions of Creation Entertainment, LLC or any of their affiliated parties.

CLICK HERE FOR OUR FAQs PAGE FOR RULES AND POLICIES!

For updates on events, guests and tickets join our
STRANGER CON email list.


When you purchase the Gold Weekend Admission Package Pass, you are getting the very best Stranger Con experience, with the the best reserved seats in the theater, complimentary in-person autographs from select guests and more – all included in your package! Here’s what the Gold package offers:

Reserved Seats

Reserve your seat in our main theater both days of the convention! Gold Package Holders choose their seats before anyone else, ensuring the best views in the house.

In-person Autographs

You get in-person autographs from Finn Wolfhard, Mason Dye, Raphael Luce and Chester Rushing all included in the price of your Gold ticket! PLUS, you will also receive a complimentary signed photo of Noah Schnapp!
Note: If a celebrity whose autograph is included in Gold must cancel, we work to try and replace with another guest (or multiple guests) who will sign in place of the canceled guest. If we cannot find a guest replacement(s), then we will provide a pre-signed autograph photo of equal or greater value.

Priority Lines

You are among the first rows for all Gold autograph signings. We call autographs included in this package row by row, so you'll spend less time standing in line.

Priority Pre-registration

Gold also gives you priority registration before any other attendees (and after our small group of VIPs)! Get first dibs on exclusive official merchandise and any remaining a la carte autograph or photo op tickets, meet & greets or special events. Pre-registration takes place the night before the convention starts and although it’s not mandatory, it gives your convention experience a great jump start!

Special Weekend Credentials

You’ll receive a special badge and lanyard that allows you Gold access for the entire weekend -- and you can also keep it as a cool memento of the convention!

Exclusive Gold Panel

We're bringing you an exclusive Gold panel for Stranger Con with special guests! Learn what it's like to be a part of the phenomenon that is Stranger Things, ask your questions, and enjoy an exclusive half-hour panel. Don’t miss this event!

Admission to the Vendors Room

As a Gold patron, you’re one of the first to gain access to our vendors room at pre-registration and pick up awesome Stranger Con merchandise, guest headshots and more!

$599

FIRST ROW SEATING: $899

BUY TICKETS
Admission Pass ordering information


ADMISSION PACKAGES DO NOT INCLUDE PHOTO OPS and only those autographs listed above in the Gold Autographs description are the autographs included in your package. If there is an autograph not listed in the Gold Autographs description, those can be purchased on an a la carte basis below or at the convention (if not sold out).


NOTE: If you have autographs as part of your admission package benefits, you will need to have something for the celebrities to sign. They will sign almost anything you bring from home, and there is also a wide assortment of photos and other collectibles on sale at the convention. Items that are deemed inappropriate will not be allowed to be presented at the autograph table. Personalization is not guaranteed and is at the discretion of the celebrity and it may be determined by scheduling or other factors.

 


SILVER WEEKEND ADMISSION PACKAGE PASSES are the next best thing after Gold with most excellent benefits including great seats (behind Gold), complimentary autographs from selected guests and more! You choose your own seats in the main theatre, so you won’t miss a single cherished moment.

Reserved Seats

Reserve your Silver seat in our main theater for both days! You can choose the seat you’d like while ordering and this seat is yours to use throughout the daytime panels and events.

In-person Autographs

You get in-person autographs from Finn Wolfhard, Raphael Luce and Chester Rushing both included in the price of your Silver Weekend Package. PLUS, you will also receive a complimentary signed photo of Noah Schnapp!
Note: If a celebrity whose autograph is included in Silver must cancel, we work to try and replace with another guest (or multiple guests) who will sign in place of the canceled guest. If we cannot find a guest replacement(s), then we will provide a pre-signed autograph photo of equal or greater value. 

Priority Lines

You don’t have to wait in long lines for autograph signings included in this package! We generally call Silver autographs included in this package row by row, right after the Gold patrons, so you won’t have to wait in too-long lines and have more time relaxing in your seat.

Priority Pre-registration

Silver gives you priority registration after Gold Patrons but before other guests! Get early dibs on merchandise in the vendors room, along with picking up any remaining a la carte autograph or photo op tickets, if available! Pre-registration takes place the night before the convention starts and while it’s not mandatory, it is a convenience that can help make your weekend be as smooth as possible – and give you a chance to catch up with fellow fans!

Special Weekend Credentials

You’ll receive a special badge and lanyard that allows you Silver access for the entire weekend that you can also keep it as a cool memento of the convention!

Admission to the Vendors Room

As a Silver patron, you’re one of the first (after Gold Patrons) to gain access to our vendors room during pre-registration, as well throughout the convention, so you can pick up headshots of the guests and all kinds of awesome merchandise!

$410
BUY TICKETS
Ticket ordering information

SILVER WEEKEND ADMISSION PACKAGE PASS DOES NOT INCLUDE photo ops and only those autographs listed above in the Silver Autographs description are the autographs included in your package. If there is an autograph not listed in the Silver Autographs description, those must be purchased on an a la carte basis below or at the convention (if not sold out). This pass also does not include the exclusive Gold half-hour panel, but the stars will appear later in the day for everyone else.

NOTE: If you have autographs as part of your admission package benefits, you will need to have something for the celebrities to sign. They will sign almost anything you bring from home, and there is also a wide assortment of photos and other collectibles on sale at the convention. Items that are deemed inappropriate will not be allowed to be presented at the autograph table. Personalization is not guaranteed and is at the discretion of the celebrity and it may be determined by scheduling or other factors.



COPPER WEEKEND ADMISSION PACKAGE PASSES are also a great way to attend the show with the same reserved seats each day -- and the best seats after Gold and Silver. Here’s what you get when you are a Copper Weekend Patron:

Reserved Seats

Reserve your Copper seat in our main theater for both days! You can choose the seat you’d like while ordering and this spot is yours to use throughout the daytime panels and events.

Priority Pre-registration

Copper gives you Pre-Registration on the night prior to the convention, so you can get your credentials (after Gold and Silver) and also get a first crack at the souvenirs in the vendors room, along with any remaining a la carte photo ops and autographs, if available. 

Special Weekend Credentials

You’ll receive a special badge and lanyard that allows you Copper access for the entire weekend -- and you can also keep it as a cool memento of the convention!

Admission to the Vendors Room

As a Copper patron, you get early access to our vendors room during pre-registration, as well throughout the convention, so you can pick up all kinds of awesome merchandise!

$165
BUY TICKETS
Ticket ordering information

COPPER WEEKEND ADMISSION PACKAGE PASS DOES NOT INCLUDE photo ops, autographs or the special GOLD-only half-hour panel, but the guests will appear later in the day for everyone else. A la carte photo ops and autographs tickets must be purchased separately below or at the convention (if not sold out). Thanks!



The GA WEEKEND PACKAGE PASS is the most economical way to attend BOTH DAYS of the convention. You get a guaranteed non-reserved seat in the theatre to the rear or sides of the reserved seating. You can attend the Saturday Night Karaoke Party (which is a standing event although there will be seating in the back if you just want to chill), and as a full convention pass holder you also can participate in Pre-Registration the night before the convention (after Gold, Silver and Copper)! While not mandatory, registering early gains you access to the vendors room as well as early dibs on any remaining a la carte photo ops and autographs (if available). The exclusive Gold Panel on Sunday is for Gold patrons only, but the stars will be appearing for the entire audience later in the day, so you won’t miss them!

$120
BUY TICKETS
Ticket ordering information


GA WEEKEND ADMISSION PACKAGE PASS DOES NOT INCLUDE photo ops, autographs or the special GOLD-only half-hour panel. A la carte photo ops and autographs must be purchased separately or at the convention (if not sold out). Thanks!



With a PREFERRED SINGLE-DAY ADMISSION PASS you can attend a SPECIFIC DAY (Saturday OR Sunday) of the convention with a reserved seat that you select. You will be able to see all the daytime events for that specific day -- which includes guest panels, cosplay contest, trivia game and auctions. You will also gain entrance to the vendors room and the Saturday Night Karaoke Party. You do not gain admission to the exclusive to Gold Panel but the stars will be appearing for the entire audience later in the day.


Saturday Preferred Seating: $83
Sunday Preferred Seating: $83

BUY TICKETS
Ticket ordering information



PREFERRED ADMISSION SINGLE-DAY PASS DOES NOT INCLUDE photo ops, autographs or the special GOLD-only half-hour panel. A la carte Photo Ops and autographs must be purchased separately below or at the convention (if not sold out). Thanks!



The GA ADMISSION SINGLE-DAY PASS is most economical way to attend a SPECIFIC DAY (Saturday OR Sunday) of the convention with a non-reserved seat in the rear or to the sides of the theatre. You will be able to see all the daytime events for that specific day -- which includes guest panels, cosplay contest, trivia game and auctions (both Saturday and Sunday). You will also gain entrance to the vendors room and the Saturday Night Karaoke Party. You do not gain admission to the exclusive to Gold Panel but the stars will be appearing for the entire audience later in the day.


Saturday General Admission Seating: $60
Sunday General Admission Seating: $60

BUY TICKETS
Ticket ordering information


GENERAL ADMISSION SINGLE-DAY PASS DOES NOT INCLUDE photo ops, autographs or the special GOLD only half-hour panel. A la carte Photo Ops and autographs must be purchased separately below or at the convention (if not sold out). Thanks!



STRANGER CON AUCTIONS AT CREATION'S AUCTION SITE: ATLANTA, GA

As we get closer to the convention, we auction off special VIP Experiences and Meet & Greet events for a limited number of fans with our guest stars through our online auctions site! Ten lucky patrons get chance to bid to win an exclusive VIP experience. NOTE: You must have a Gold Weekend Admission Also on auction are special Meet & Greets events with some of our celebrities in attendance, in a limited group setting. To find out when the bidding starts and get to access to the auction, join our mailing list here!


MEET & GREETS
STRANGER CON ATLANTA: CHESTER RUSHING 30 MIN MEET & GREET

STRANGER CON ATLANTA: RAPHAEL LUCE 30 MIN MEET & GREET

STRANGER CON ATLANTA: CHELSEA TALMADGE 30 MIN MEET & GREET

STRANGER CON ATLANTA: MATTY CARDAROPLE 30 MIN MEET & GREET

STRANGER CON ATLANTA: MASON DYE 30 MIN MEET & GREET




EXCLUSIVE CONCIERGE SERVICE 

Would you like an exclusive concierge assigned to you, and only you, at the convention? Our Concierges will help you keep track of every event, signing and photo op, so you won’t miss a thing. If you're interested in this premium service, write to: concierge@creationent.com no later than one month before the event you’re attending.

We know that many fans like to give gifts to our celebrity guests and we feel this is a lovely gesture. However, it's impossible to accommodate the large amounts of gifts and we do not have an adequate system to accept them at the many different venues. Please refrain from bringing gifts to the convention. Instead, we are offering the following addresses for fans to send gifts to the celebrities:

Millie Bobby Brown and Noah Schnapp

c/o ICM Partners
10250 Constellation Blvd.
Los Angeles, CA 90067
ATTN: Mo Mostashari


CELEBRITY À LA CARTE AUTOGRAPHS
We've worked hard to bring you in-person autographs from the stars of Stranger Things! The stars will sign almost any item you bring from home (items that are deemed inappropriate by Creation may not be presented at the autograph table) or you can buy an item at the convention. There will be tons of great photographs of the stars in character as well as other collectibles available at the convention that are perfect for signing. Have more than one thing you want signed? Purchase multiple tickets and get all of your autographs at once!

AUTOGRAPH TICKETS DO NOT INCLUDE ADMISSION TO THE CONVENTION. You must have an admission pass for the convention on the day of your autograph session to redeem autograph tickets. Also, please note that personal photography i s NOT ALLOWED at any autograph or photo op session.

CLICK HERE FOR MORE DETAILS ABOUT AUTOGRAPHS!


MILLIE BOBBY BROWN Eleven $125 (Saturday)
Millie is unable to autograph any products or take pictures with anything that includes EGGOs products.


FINN WOLFHARD Mike Wheeler $75 (Sunday)


MASON DYE Jason Carver $45 (Saturday)


RAPHAEL LUCE Young Henry Creel $40 (Saturday & Sunday)


MATTY CARDAROPLE Keith $35 (Sunday)


CHELSEA TALMADGE Carol Perkins $35 (Sunday)


CHESTER RUSHING Tommy H $30 (Saturday & Sunday)

BUY TICKETS
Ticket ordering information




Note: Attendees must bring an item for celebrities to sign. You can bring something from home or purchase a photo or other collectible in the vendors room. Items that are deemed inappropriate by Creation will not be allowed to be presented at the autograph tables.

Tickets are taken off sale on the website the week of the convention. If not sold out, tickets will be available onsite at the convention on a first come, first serve basis!


CELEBRITY À LA CARTE PHOTO OPS
Make a memory with your favorite Stranger Things stars you'll never forget! Your 8x10 glossy photo will be taken by Creation's talented staff photographers.

Photo Op tickets DO NOT include admission to the convention and are NEVER INCLUDED IN ANY ADMISSION PACKAGES. You must purchase photo ops separately AND have an admission ticket for the convention to enter the photo op areas. 

Your ONE photo op ticket can include up to TWO fans (1 photo op tix = 2 fans). TWO photo op tickets can include FOUR fans in a photo (2 photo op tix = 4 fans). We cannot, however, accommodate over FOUR fans in any one photo op. There are no exceptions. Also, please note that personal photography is NOT ALLOWED at any autograph or photo op session. Photo prints and jpegs of your photo ops may be used for personal use only. 

CLICK HERE FOR MORE DETAILS ABOUT PHOTO OPS!

MILLIE BOBBY BROWN Eleven $150 (Saturday)
Millie is unable to autograph any products or take pictures with anything that includes EGGOs products.


FINN WOLFHARD Mike Wheeler $99 (Sunday)


MASON DYE Jason Carver $50 (Saturday)


RAPHAEL LUCE Young Henry Creel $50 (Saturday & Sunday)


MATTY CARDAROPLE Keith $45 (Sunday)


CHELSEA TALMADGE Carol Perkins $45 (Sunday)


CHESTER RUSHING Tommy H $45 (Saturday & Sunday)

BUY TICKETS
Ticket ordering information




ADMISSION TICKET PACKAGES DO NOT INCLUDE PHOTO OPS  -- these must be purchased separately on this site or at the convention (if not sold out). NOTE: You may buy Photo Op and Autograph tickets before buying an Admission ticket, but you need an Admission ticket for the day of your Photo Op and Autograph tickets. Please buy an Admission ticket as soon as you can as we can never guarantee Admission tickets won't sell out before the show.  Please, absolutely, do not ask for exceptions to this rule. 


Tickets are taken off sale on the website the week of the convention. If not sold out, tickets will be available onsite at the convention on a first come, first serve basis!

UPDATED JPEG ORDERING INFORMATION CLICK FOR DETAILS!

Hyatt Regency Atlanta
265 Peachtree Street NE 
Atlanta, GA 30303

Hotel Rooms:
Flat Rate: $189.00 Single (One King Bed), $189.00 Double (Two Double Beds)
Click on the “BOOK ONLINE” link below
Cutoff Date: May 19, 2023  

BOOK ONLINE


CLICK THIS LINK TO VIEW SCHEDULE ONLINE!


For the Schedule, Updates and General Information download our app by scanning the QR Code below.





Download the Full Convention Schedule in PDF Format.
pdf download
You can also pick-up the schedule at the convention.




The link below will show attendees how to download the app/join the event: https://www.youtube.com/watch?v=ehIL_GidWEo

The link below will give an overview of the menu items and features in the app: https://www.youtube.com/watch?v=oqJ069fKx-8



The show schedule is finalized the week of the convention to accommodate flight itineraries and filming schedules of our celebrities. Convention activities usually start around 10:00 a.m. but may begin earlier depending on schedules. Stage programming also usually ends around 6:00 p.m. or 7:00 p.m. and some autograph sessions begin after stage programming is complete for the day. This can run until 10:00 p.m. so PLEASE PLAN ACCORDINGLY! Signings start later on Sundays, so we recommend that you plan to stay late or stay overnight. The final schedule is usually posted one day PRIOR TO THE CONVENTION on either WEDNESDAY (for our three-day conventions) or THURSDAY (for our two-day conventions).

Most often we do pre-registration the night before the convention. It is not a necessity, just a convenience, and it gets full convention-goers their credentials, printed schedules, options to get any autograph and photo op tickets still available, and, of course, first crack at souvenirs. We finalize pre-registration and other scheduling when we get closer to the event and know both the guests’ itineraries and the hotel’s other bookings.

When the full schedule is posted on the website and is handed out on-site at the convention, PLEASE CAREFULLY CHECK THE SCHEDULE TIMES FOR PHOTO OPS and AUTOGRAPHS, so you know where to be and don’t miss your opportunity. Please be on time and follow the directions that are in the schedule.


All policies, guests and scheduling are subject to change.

 



Disclaimer:  We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Netflix and the Stranger Things franchise or any of its subsidiaries or its affiliates.

Thanks to our fellow fans, we’ve loved bringing the stars direct to their audiences for over 50 years! Join the celebration and be part of the unforgettable Creation family.

Unlike so many other genre conventions, Creation Entertainment has a strict company policy not to "oversell" our conventions. In other words, every patron, no matter what bracket of ticket they purchase, will have a seat in the main auditorium where the major guests appear and events take place.

Creation Entertainment has the right to refuse service to anyone who interferes with the safety and well-being of other patrons, staff, actors, Creation Entertainment and the establishment itself. This includes, but is not limited to, harassment of any kind both in advance and/or at a particular event, illegal activity, unreasonable rowdiness, patrons lacking adequate hygiene and inconsideration to others. Refusal of service shall never be based on race or color, National origin or citizenship status, religion or creed, sex, age, disability, pregnancy or genetic information, Veteran or Military status, marital status, sexual orientation or gender identity, medical condition (excluding infectious diseases), political affiliations or activities, or status as a victim of domestic violence, assault or stalking.

 

Here is some pertinent information for you to have about Creation’s conventions, certain policies and more.


ALL TICKETS ARE NON-REFUNDABLE AND NON-EXCHANGEABLE

STATE TAXES INCLUDED ON YOUR INVOICE: As a result of the Supreme Court Ruling during 2018 affecting online sales taxes (both state and local taxes), various states are requiring sales tax (both state and local taxes) on ANY online sales; therefore, you may now start seeing a separate charge on your invoice for this sales tax. The prices at the conventions will be the same as those online. Visit the National Conference of State Legislatures website for more information. All guests and scheduling are tentative and subject to change. Creation Entertainment does not advertise any talent without written permission from the talent or their representation. 

Please do not come for just one actor. Our events are a celebration of the series and multiple actors from the show attend. If we have a cancelation, we will do our best to book a replacement or we will provide our Gold/Silver patrons with a pre-signed photo of the actor not in attendance if the canceled actor was signing for Gold/Silver.
In the event of a guest cancellation or a date change: ALL GUESTS are contracted to appear and all convention contracts specify that appearances are tentative and subject to change as film and television work demands take precedence as well as a personal conflict. Our events will take place whether a specific guest cancels or not and therefore we cannot issue admission pass refunds if a particular guest is not able to attend. If a guest must cancel their appearance at the convention, Creation Entertainment is not responsible for any refunds other than the a la carte specific-to-the-guest autograph or photo op tickets as another guest will be booked as a replacement in signing for Gold/Silver or a pre-signed photo will be provided if a replacement signer is not possible. Also, in the extremely rare chance that an actor does not finish his or her autographs or photo ops (which has only happened in a hand full of cases due to something out of our control), we will only be responsible for the refund of the a la carte autograph or photo op ticket if not redeemed. We will refund or issue a credit voucher only for a la carte photo ops and autograph tickets for a specific actor if they cancel. 
CREDIT VOUCHERS FOR CANCELLED GUESTS: If a guest cancels, we will issue credit vouchers on-site at the convention for their photo ops, a la carte autograph and/or special event tickets (if applicable). These credit vouchers can be used as value towards any remaining photo op, autograph tickets and/or special events, as well as for Creation merchandise and/or photos on sale at Creation’s photo table at the convention. The credit vouchers are ONLY valid during the convention and are NOT TRANSFERRABLE to other conventions.
FOR REFUNDS FOR CANCELLED GUESTS: If you do not use your credit voucher or have a remaining balance on the voucher and you would like to receive a refund, please send your Voucher and the Invoice Number (the invoice emailed to you, with the number ending in "-IN") which pertains to photo op, autograph and/or special event purchase(s) WITHIN ONE MONTH of the close of the convention to: Creation Entertainment, 217 S. Kenwood St., Glendale, CA 91205, Attn: REFUNDS/[SHOW]. Please note that you cannot email us your PDFs after the show. Credit Vouchers must be obtained AT the convention.

Creation is also not be held responsible for any financial loss associated with the purchase of air tickets or hotel rooms that are not canceled (virtually all hotels offer a 24 or 48-hour cancelation policy, so there should be no jeopardy associated with reservations). We highly recommend you purchase travel insurance for any unforeseen issues.

Disease and Illness Disclaimer: By using your admission pass, you represent and warrant that you will not enter the venue or participate in the Event in person if (a) you are aware, as of the date of the Event, that you have contracted and not completely recovered from COVID-19 or another communicable disease; (b) you are aware, as of the date of the Event, that you have been exposed within the prior two weeks to someone who had contracted or was subsequently determined to have contracted, COVID-19 or another communicable disease; (c) you have been tested for COVID-19 or another communicable disease but not yet received the results of such test; or (d) you have symptoms consistent with having contracted COVID-19 or another communicable disease. You also represent and warrant that, during the course of the Event, you will comply with all applicable regulations and guidelines imposed by CE and any Event venue regarding COVID-19 and any other communicable disease, which may include verification of vaccination, wearing masks, a daily symptom check, temperature checks, and/or COVID testing.
You represent that should you fail any applicable screening test or do not comply with COVID-19 safety protocols that you will leave the event venue, and furthermore, you agree that you will not be due a refund of your Event ticket and CE will not be responsible for any consequential damages as a result of your expulsion.

This convention is intended for adults. On stage appearances by our guests may include off-color or inappropriate humor and profanity. Children are welcome if accompanied by an adult who is aware of the potential content. The views and opinions expressed by any talent or participant at, or during the convention are those of the authors and/or the persons appearing on stage, and do not necessarily reflect the views and opinions of Creation Entertainment, LLC or any of their affiliated parties.

Harassment at events: Creation Entertainment has the right to refuse service to anyone for any reason, without prior notice, especially those who interfere with the safety and well-being of other patrons, staff, actors, Creation and the establishment itself. Creation does not tolerate any forms of harassment or bullying at its events, including verbal abuse to any of the staff and/or attendees, and if necessary the offending person will be escorted from the premises without a refund. The company’s complete policy is stated on each schedule of events that is handed out at each convention. If you witness bad behavior at an event, immediately notify the contact listed on the rules page of your printed schedule and there is Creation staff present at all times. We cannot do anything about complaints that come after the event is over.

Team Members: We are so grateful and fortunate to have the support of our Team Members, whose continued efforts and dedication help make our conventions possible.  They are available to assist you with any questions you may have about convention events and activities, however if you have an issue, please ask to speak to Management on-site.  Check your schedule rules page to see which manager is on-site at your specific event. If you would like to submit an application to be considered as a Team Member, please visit our Jobs/Team Members section of our website by clicking here.

For those attending our conventions and making travel plans: Please know that many of the headliners who appear onstage on Sunday usually do so towards the later part of the day. Autograph signings can run into the evening until 9:00PM-10:00PM. For those traveling from out of town, we suggest staying over until Monday in order to get your autographs and the full convention experience. Creation is not responsible for any costs associated with travel for any attendee. We highly suggest you purchase travel insurance in the event that anything should happen.  

We are not responsible for orders that are rejected during processing: On rare occasion, an error may occur during the ordering process that can require the order to be resubmitted. This can include: Incomplete form submission (usually caused by not completing the entire ordering process to the very end); Credit card failures (usually caused when there are not enough funds in an account or the credit card company rejects the charge for any number of reasons including out of state, international or unfamiliar ordering to the customers’ general pattern); or system errors during transmission of the order. 

We suggest buying admission passes and a la carte tickets only through this website: Because all PDFs are scanned for use at the convention, we can ONLY allow the first person in using each singular PDF. Autograph and photo op PDFs are also scanned for one-time use. PLEASE BE CAREFUL! Tickets that are not valid or deemed fraudulent will not be accepted. 

All admission pass and a la carte ticket prices are subject to change at any time, so please order as early as possible. 

Admission pass packages do not include photo ops: Photo ops must be purchased separately on this website or at the convention (if not sold out). 

NOTE: You may buy an a la carte Autograph and/or Photo Op ticket(s) before buying an Admission pass, but you need an Admission pass for the day of your Autograph or Photo Op in order to use the Autograph and Photo Op tickets at the convention (unless the guest has changed days). Please buy an Admission pass for the day of your Photo Op or Autograph as soon as you can as we can’t guarantee Admission passes won't sell out before the show. Please, absolutely, do not ask for exceptions to this rule.   

Alcoholic beverages at the convention: At most of our events, we do not allow alcohol to be present in our function rooms, including the main theatre. This includes daily panel events, meet & greets and any night events. Water stations will be available in the room. We reserve the right to perform bag checks at any time. We reserve the right to deny entrance into any of the events to anyone who appears intoxicated. If there is an instance of alcoholic beverages sold, your ID will be checked by the bartender and any underage customers will not be served any alcoholic beverages. Creation is not responsible for the alcohol consumption of others.

Weapons policy: Please do not bring any weapons to the show. If you are using a prop weapon for a photo op or as part of the cosplay contest, please bring it to registration to get tagged. After your photo op or cosplay contest is over, please do not have your prop weapon on the convention floor at any time. Prop weapons without tags will not be allowed at any time.

Lost or misplaced items: We are not responsible for lost or misplaced items. We cannot replace a la carte Autograph or Photo Op tickets that are purchased at the convention, so PLEASE make sure your PDFs and hard tickets are kept in a safe place. 

ADA Rules on service animals: This event welcomes service animals as per ADA rules. Service animals perform valuable work or tasks and are trained to provide help directly related to a person's disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and therefore are not permitted at our event. 

Photo taking policy at this convention: We know that taking photos makes the convention even more fun. In the main theatre, photo taking is encouraged but only from your seat. It is unfair to run up to the stage and block the view of others who have paid for reserved seats in front of you. Even if there are empty seats, patrons must sit in the seats they paid for to be fair to everyone. Due to Fire Marshall regulations, everyone must be seated during performances. Please also be courteous to your neighbors when taking pictures. Photo taking is not allowed during autographing sessions nor during photo ops.

Audio or video capture for personal use is allowed except in certain circumstances: Photography and audio or video capture are for personal use only - public dissemination and commercial use strictly prohibited. If there is a time where we cannot allow audio or video capturing of the Q&As, we will advise in advance. AUDIO/VIDEO CAPTURING IS NOT ALLOWED DURING AUTOGRAPHS, PHOTO OPS AND SOME MEET & GREETS. LIVE STREAMING IS NOT ALLOWED AT ANY TIME. 

Raffles/Fundraising: Unsanctioned raffles and fundraisers are not allowed at Creation events.

Flashes from phone and cameras occur often during stage presentations: If you are sensitive to such lighting please be advised to take the necessary precautions. For our attendees, please keep flash photography to a minimum.

By attending Creation events, you agree to allow your image to be used on our website and in news documentaries or stories, either filmed by Creation Entertainment or other entities. 

Please do not bring latex balloons of any sort to any of our events: We have had attendees with latex allergies and bursting balloons can be hazardous to people at short range. 

Medical emergencies:  If you have a medical emergency and you do not have a caretaker with you, hotel security or 911 will be called to assist you.  

Creation assumes no responsibility for typographical errors or inaccurate information provided by convention venues. All dates, venues and guests are considered tentative and subject to change. Join our email list for updates. 

Customer support: ANY problem you have please write to us at: customer.service@creationent.com. Customer service hours are Monday-Friday, 9:00am-4:30pm Pacific time. If you have an issue over the weekend pertaining to a show that is happening that same weekend, please go in-person to the convention registration desk for assistance. Requests sent to Customer Service over the weekend may not be received until the Monday after the convention is over.

Visit our FAQs page for complete rules, policies and other information.


Thanks to everyone for their continued support!