Updated: May 22, 2018
Friday, Saturday and Sunday
July 13-15, 2018
IMPORTANT SCHEDULE INFORMATION***
BALLY'S LAS VEGAS
3645 S. Las Vegas Blvd.
Las Vegas, NV 89109
PLEASE READ THIS PAGE COMPLETELY BEFORE ORDERING ANY TICKETS.
Be sure of which day a guest is doing photo ops/autographs before purchasing your admission tickets.
Please note that tickets are delivered to you via email in PDF format which you should print out and bring with you to convention registration. Most customers receive their PDF tickets within 3-5 business days of having placed their order.
Have Questions About Tickets Or Conventions? Click Here!
Photo Op Questions? Click Here!
Outlander has become a cultural phenomenon over the years, starting with a best-selling series of novels, and then a TV show that has captured the hearts and minds of millions of viewers! The lush scenery, compelling story, and beautifully reconstructed world of the 1700's draws us in, but the true engine behind Outlander's amazing popularity is the romance between Claire and Jamie.
We aren't the first, and won't be the last, to say that Outlander might have the most compelling romance on TV right now! That's why we couldn't be more excited to bring you the stars of Outlander, including Caitriona Balfe, and many of their amazing co-stars at the Official Outlander Convention in fabulous Las Vegas.
Join us in to celebrate a show that has captivated us, and meet many of the people who make it what it is! See some of the stars of Outlander, off the screen and in person for three days full of excitement, music and fun! Our only concern is for you to have the best vacation we can offer immersed in this wondrous series.
Angus Mhor/Convention Host
Prince Charles Edward Stuart
Brianna Randall Fraser
Unlike other genre conventions, Creation Entertainment has a strict policy to not "oversell" tickets. Every attendee, no matter what ticket they purchase, will have a seat in the main auditorium to see the major guests and join the main events! We believe in a more personal convention for fans, by fans, that leaves you with memories that last a lifetime!
Creation Entertainment has the right to refuse service to anyone who interferes with the safety and well-being of other patrons, staff, actors, Creation Entertainment and the establishment itself. This includes, but is not limited to, harassment of any kind both in advance and/or at a particular event, illegal activity, unreasonable rowdiness, patrons lacking adequate hygiene and inconsideration to others. Refusal of service shall never be based on race or color, National origin or citizenship status, religion or creed, sex, age, disability, pregnancy or genetic information, Veteran or Military status, marital status, sexual orientation or gender identity, medical condition, political affiliations or activities, or status as a victim of domestic violence, assault or stalking. If you have any issues with anyone, please ask to speak to Adam, Gary or Stephanie immediately. One or more of them is available at each of our conventions and they can be reached through registration or by the convention MC/Host.
THESE CONVENTIONS ARE INTENDED FOR ADULTS. ON STAGE APPEARANCES BY OUR GUESTS MAY INCLUDE OFF-COLOR OR INAPPROPRIATE HUMOR AND PROFANITY. CHILDREN ARE WELCOME IF ACCOMPANIED BY AN ADULT WHO IS AWARE OF THE POTENTIAL CONTENT.
The views and opinions expressed by any talent or participant at, or during the convention are those of the authors and/or the persons appearing on stage, and do not necessarily reflect the views and opinions of Creation Entertainment, LLC or any of their affiliated parties.
Click here to view the FAQ and learn everything you need to know to have the best experience!
Master Of Ceremonies for The Official Outlander Convention: STEPHEN WALTERS!
A charming, talented special celebrity guest will be your Host for the weekend's events, and we are happy to announced that it is fan favorite Stephen Walters. He will be introducing the guests, panels and events all weekend, and helping to make the show even more exciting. In additional Stephen will be doing an exclusive concert Saturday Night as well as MCing our free Karaoke Party on Friday Night.
Stephen’s concert is FREE for Gold, Silver, and Copper Patrons (Keeping the same great seat as you have during the day). For those that are not part of those seating categories and want in, the price is only $35 and they can be purchased now or at the door.
Sign up for our email list and follow this page to be the first to know!
THE COSTUME CONTEST
Show your creative talents, and impeccable taste in characters, by entering our famous Costume Contest! Held on SATURDAY, come dressed as any Outlander character (or create your own) and compete for the audience's applause to win great prizes! Who wouldn't want a $250 Gift Certificate good for Creation merchandise and the adoration of the audience?
Note: Gift certificate are good for one year towards Creation Merchandise Only, excludes convention, autograph and photo-op tickets.
STEPHEN WALTERS will host a karaoke party on Friday night like you've never seen! Come and sing your favorite songs with some of the stars of Outlander as YOUR backup singers and dancers! Tentatively appearing with Stephen, so far, is Lotte Verbeek and Andrew Gower. Don't worry, kilts aren't required, but we won't hold it against you if you want to wear one. Held on Friday and admission is FREE!
Please note that this is a GENERAL ADMISSION EVENT, so you do not keep your same seats you had during the day. For those who want, or need, seating at the Karaoke Party, there will be seats available in the rear of the theater.
STEPHEN WALTERS will host a special live concert event on Saturday Night, featuring our celebrity guests from Outlander! This concert is included in our Gold, Silver and Copper packages, and package holders keep their same seats, but tickets can also be purchased separately at the link below.
We'll be announcing our special celebrity performer(s) as soon as possible, so keep your eyes trained here for details! As with our other genre conventions, the Saturday Night Concert is often a true highlight of your stay.
This concert is unlike any other convention event you've ever seen (unless you've been to a Creation event before) and is a full night of live music with the stars on stage! Individual tickets are General Admission.
The "Saturday Night Concert" ticket does not include admission to the convention, and you do not need a convention ticket to attend the concert.
Our vendor area is filled with Outlander products, and great non-Outlander merchandise that we know you'll like!
The vendor area is small compared to a massive “comic con” that covers many properties, and that's how we like it. Our conventions provide a more personal experience, and that extends into the vendor area, to give the fans (and celebrities) a more rewarding show. You won't have to wade through seas of merch you aren't interested in just to find the gold because we bring only the best to our vendor area.
To learn more about ordering vendor tables please visit us at https://www.creationent.com/dealers.htm
If you are interested in being a vendor please link over to:
Put your encyclopedic Outlander knowledge to work in our famous Yes/No Trivia Competition! Be the last fan standing on stage and you could win up to $1000!
This event is held on the Saturday of the convention.
Here’s your chance etc to get some great Outlander and other genre merchandise, often exclusive autographed items and of course our famous giant banners which make awesome souvenirs. We have one auction scheduled a day: be there for the bargains!
THE OUTLANDER FAN MUSIC VIDEO CONTEST
Are you a talented video editor? A walking encyclopedia of all the epic moments from OUTLANDER who thinks, "These would be awesome set to music?" Here is your chance to flex your creative muscles, and fan knowledge, to compete for prizes at Outlander Official Convention 2018 shows!
Entries are judged on the following criteria:
• Video, Audio & Editing quality
• Song selection & originality
• Humorous submissions are encouraged!
Winners will receive a $100 gift certificate good for Creation merchandise (excludes convention, autograph and photo op tickets), and will be played on screens at the Official Outlander Conventions! Winners will be announced and awarded at the specific show.
• One Outlander music video may be submitted, and only one.
• All submissions must be on DVD and in a sleeve or jewel case to be accepted. ONLY NTSC FORMATED DVDs WILL BE ACCEPTED.
• In your submission you must list the specific convention the music video is for.
• Entries are limited to people attending the specific event. This is due to an overwhelming number of submissions.
• Please keep the submissions under five minutes.
• Winners are announced at the event.
• You do not have to be present for the actual showing of your video, but you must claim your award at the show before the end of the weekend or your award will be forfeited.
• The competition closes 40 days prior to the convention. We will NOT make any exceptions to this.
• Don't forget about the great supporting cast members of the show!
• We ask that you do not use footage from shows other than Outlander.
• Entries cannot be returned, and person submitting entry is granting Creation the right to play this entry in perpetuity at Creation events worldwide and/or online at the Creation website(s).
Creation does not sell music videos so your entry will never be sold as a commercial product, just presented at our events/online.
• Do not submit the same video for multiple events. It will not be considered after its first submission. This also goes for videos that have been recycled with only minor changes.
SEND ENTRIES TO:
OUTLANDER Music Video Contest/LAS VEGAS 2018
217 South Kenwood St.
Glendale, CA 91205
Please make sure to bring ALL your printed out tickets to the convention as we can not replace any tickets forgotten or lost. This holds true for all ticket-buyers domestic and outside of The United
States as we no longer have a will-call or hold ticket desk. Our convention sites generally have a business office where you can print out your tickets if you have left them home by mistake. Once you present your ticket(s) at registration,
photo op areas, or autograph sessions they will be scanned for legitimacy and one-time use only. Thanks!
Customer Support E-Mail: ANY problem you have please write to us at: firstname.lastname@example.org and we'll look into it and get right back to you. Thanks!
NOTE: You may buy Photo Op and Autograph tickets before buying an Admission ticket, but you need an Admission Ticket in order to use the Photo Op and Autograph tickets. Please buy an Admission ticket as soon as you can as we can never guarantee Admission tickets won't sell out before the show. Join our Free Email list to get updates on ticket availability.
Please note that tickets are delivered to you via e-mail in PDF format which you should print out and bring with you to convention registration. Most customers receive their PDF tickets within
3-5 business days of having placed their order. All Convention tickets have a $8.50 shipping/handling fee charged per ticket ordered. This applies to all online, phone, fax and mail orders.
ADMISSION TICKET PACKAGES DO NOT INCLUDE PHOTO OPS; these must be purchased separately below or at the convention (if not sold out). Thanks!
HOTEL ACCOMMODATIONS ARE NOT INCLUDED. Hotel rooms may be reserved as indicated towards the bottom of this page.
We begin selling tickets with our Gold Package and then open up more ticket options the closer we get to the convention. Each level is limited so act fast, and don't let a once in a lifetime opportunity slip through your fingers!
We have multiple levels of packages and ticket options to fit any desire and every budget, and of course lower priced options will follow, but the Gold Weekend Package is our most coveted and comprehensive available. Here’s what you get when you go gold!
Reserve your seat in our main theater for the entire event! Gold Package Holders choose the from the best seats in the house, and this seat is yours for the whole convention!
You get in-person autographs from Caitriona Balfe, Graham McTavish, Stephen Walters, Lotte Verbeek, Andrew Gower and Sophie Skelton included with your Gold Package! The value of all these in person autographs is a great part of the package itself, to say nothing about having the best seats that you pick out yourself.
You are in the front rows for all autograph signings included in this package! Now you'll spend less time in line, and more time enjoying the show. Unless a very rare case, autographs are done row by row with Gold going first right after our 10 VIP guests.
Keep your same exact seat you had for the daytime Gold, Silver or Copper Packages for the Official Outlander Convention Saturday Night Concert. Celebrities performing will be announced. Fuller information on the concert at the convention will be available as we get it in the event box on the concert on the site above. THANKS!
Gold gives you priority registration before any other guests! Get first dibs on exclusive merchandise and any remaining autograph or photo op tickets! Preregistration generally takes place the night before the convention starts and isn't a necessity, but can help make your weekend be as smooth as possible. It’s also fun to meet other fellow fans without having to worry about a panel or other event going on.
Special collectible badge and wristband only for Gold package holders! These keepsakes will make sure you never forget your amazing weekend.
Caitriona Balfe plans on doing an exclusive 30-minute panel just for Gold ticket holders on Sunday where she'll be answering questions and talking about her time on the show. This is in addition to her regular convention appearance both days and the Gold Panel has been known to have more than two stars on it, we’ll have to get closer to see!
If applicable you can renew the same exact Gold seat, or try for a better one, at the following year's convention in LAS VEGAS, if applicable. This applies only to Gold Patrons!
Stephen Walters hosts a karaoke party like you've never seen! Tentatively appearing with Stephen, so far, is Lotte Verbeek and Andrew Gower. This event is general admission and standing-room-only, but we will have seats available for those who need them.
Gold Patrons, if they come during pre-registration, will get first chance at the souvenirs and other goodies.
Please note that this is an early bird price and may rise at any time.
FIRST ROW SEATING WILL HAVE A PREMIUM PRICE OF
$999 -SOLD OUT
*Please note that if you have auto graphs as part of your ticket package benefits you will need to have something for the celebrities to sign. They will sign anything you bring from home and there is a wide assortment of photos and other collectibles on sale at the convention.
SILVER WEEKEND ADMISSION PACKAGES:
Reserve your seat in our main theater for the entire event! SILVER Package Holders choose your seat during the purchasing process and it remains yours throughout the weekend.
You get in-person autographs from Caitriona Balfe and Lotte Verbeek included with your Silver Package! We try to keep the wait for autographs as pleasant as possible, often called row by row so folks can relax without standing for a long time during star signings. At the time of this writing, it is quite possible that the autographs for our stars will be split between Saturday and Sunday and if so, Silver patrons will be advised when their signings for the two stars will be as we get closer to the convention. The cost of autographs with these stars, if bought separately, is a large portion of the cost of the package so you know SILVER is a great deal. Day of signings will of course be announced.
Keep your same exact seat you have in for the daytime for the Official Outlander Convention Saturday Night Concert. Celebrities performing will be announced. Full information on the performance will be available in the concert event box in the site above. Stephen Walters will be hosting this special event which should be tons of fun!
Silver gets you early registration before any other guests (except for 10 VIPs and Gold Folks, pending upon your arrival)! We usually have a pre-registration session the night before the convention begins and also on the morning of the first day where package holders can get their tickets processed before others, going in order with Gold Patrons first, then Silver, etc. Times are posted prior to the convention usually on the Wednesday before each event. Pre-registration is a convenience, not a necessity, but the vendors room is open during pre-registration so you can get an early crack at any merchandise or stlll available autograph or photo op tickets. Pre-registration helps make the convention go much smoother and is a great way to meet friends without having to worry about a program event going on.
Special collectible badge and wristband only for SILVER package holders! These keepsakes will make sure you never forget your amazing weekend.
A karaoke party like you've never seen! You are invited to attend this event on Friday Night. Seats are removed so it is general admission for all, but there are seats in the back for those that would prefer to just hang and relax.
You’ll have access to the merchandise available at the convention, enjoy!
Silver Packages do not include the special 30 minute Gold Patrons Exclusive panel on Sunday. Those celebrities will appear also for the whole audience during the day.
Early bird pricing
Pricing will rise so may go up please order early!
*Please note that if you have autographs as part of your ticket package benefits you will need to have something for the celebrities to sign. They will sign almost anything you bring from home and there is a wide assortment of photos and other collectibles on sale at the convention.
COPPER WEEKEND ADMISSION PACKAGES:
These packages consist of the following super-cool benefits:
1) Excellent guaranteed reserved seating in the theatre all three days where you will see all the guest stars on stage and enjoy all the other events, attractions, and contests.
2) You can choose your actual seat off of the seating chart and this seat will be yours for the entire convention (unless otherwise noted).
3) Collectible credential and lanyard signifying your Copper Status at the convention.
4) Preregistration: A special registration time only for our Gold, Silver, Copper and GA Weekend Package holders! Preregistration usually occurs the night before the convention begins so you can get set with your wristband, collectible credential and first crack (after Gold and Silver) at the exclusive merchandise and any available autograph and photo op tickets before we open to the public! Preregistration is not a necessity, just a convenience so you can register anytime registration is open.
5) Complimentary Admission to our SATURDAY NIGHT CONCERT: Keep your same exact seat you have for the daytime. Celebrities performing will be announced. Full information on the performance will be available in the concert event box on the site above. THANKS!
6) Complimentary Admission to our FRIDAY NIGHT KARAOKE PARTY please note that seats are removed from the front area for this event, so there is no reserved seating. There will be chairs in the back for those who’d like to sit back and relax.
7) Admission to the vendors area.
COPPER WEEKEND ADMISSION PACKAGE: $210
This is the most economical way to attend both days of the convention. You get a guaranteed seat in the theatre to see all the guests and events during the daytime you choose, except the special 30 minute Gold Patrons Exclusive 30 minute panel on Sunday. Of course those celebrities will appear also for the whole audience. You can purchase any autographs or photo ops that are available and gain access to the vendors area. You get to participate in our preregistration times, and that is your choice, not a necessity. There are a limited number of GENERAL ADMISSION WEEKEND PACKAGES AVAILABLE, so please order soon!
GENERAL ADMISSION WEEKEND PACKAGE: $185
Here is the best way to attend any single day(s) of the convention. You get a reserved seat, yours to come and go all day, in the main theatre where you will see all the stars and events of the day. Of course, you also have access to the vendors room. You also get to choose your actual seat when you are ordering. This option does not include autographs and photo ops (which can be purchased separately if available), and does not include admission to the special Gold Exclusive 30 minute Sunday Panel, however all the stars appear for the entire audience.
FRIDAY PREFERRED SEATING: $50
SATURDAY PREFERRED SEATING: $80
SUNDAY PREFERRED SEATING: $80
These are all early bird prices and could rise at any time. Single day tickets(s) do not include autographs, photo ops or the Gold Exclusive panel(s).
Here's the most economical way to attend any single day(s) of the convention, which is sure to be a sellout, so NOW is the time to make your plans! These tickets do guarantee a seat in the theatre and you will see all daytime celebrities and events. Of course, you also have access to the vendors room. These tickets do not include autographs or photo ops (which you can purchase if still available) or the special Gold Exclusive Panel 30 minute panel on Sunday, but those stars appear for everyone at another time during the day.
FRIDAY SINGLE DAY SEATING: $40
SATURDAY SINGLE DAY SEATING: $50
SUNDAY SINGLE DAY SEATING: $50
These are early bird price and may rise at any time.
OFFICIAL OUTLANDER CONVENTION AUCTIONS AT
CREATION'S AUCTION SITE: LAS VEGAS
As we get closer to the convention we auction off special VIP Experiences for a limited number of fans with our amazing guest stars through our online auction site! Ten lucky fans get exclusive backstage access and the chance to meet all of the celebrities at the show. Imagine hanging out with some of the stars of OUTLANDER as well as going first for any event you have a ticket for! There’s also 10 person (generally) meet and greets where fans have the chance to more informally hang out with the stars they love!
The find out when the bidding starts and get access to the auction join our mailing list here: www.creationent.com/email.htm
Having the chance to to get an in-person autograph from some of the stars of Outlander is an exciting experience, and we've worked hard to bring it to you! There will be tons of great photographs and other collectibles available at the convention that are perfect for signing, or bring something from home. Have more than one thing you want signed? Purchase multiple tickets and get all of your autographs at once!
Autograph sessions are held each day, so check your schedule for times. There is no need to stand for hours in long lines at Creation’s autograph sessions. You get to sit down in our theatre, relax, and wait for your autograph number to be called!
Caitriona Balfe Claire Randall
$90 -SOLD OUT (Sat/Sun)
Stephen Walters Angus Mhor $35 (Fri/Sat/Sun)
Graham McTavish Dougal MacKenzie $35 (Sat/Sun)
Please note that Graham will be signing on a complimentary basis for those patrons who have bought packages that include his autograph as well as separate autograph tickets on Saturday. On Sunday, Graham will only be signing for those with his separate tickets.
Andrew Gower Prince Charles Edward Stuart $35 (Fri/Sat)
Lotte Verbeek Geillis Duncan $35 (Fri/Sat)
NEW! Sophie Skelton Brianna Randall Fraser $40 (Sunday)
Sophie wil be signing for appropriate packages that include her autograph, plus for those with her separate autograph ticket available here, now, or at the show if still available.
NEW! Richard Rankin Roger Wakefield $40 (Sunday)
MORE SPECIAL AUTOGRAPHS TO BE ANNOUNCED
Our prices here are EARLY BIRD pricing and may rise. Order early to avoid higher prices and the distinct possibility of one of our more popular items selling out.
Ticket ordering information
Autograph tickets DO NOT include admission to the convention. You must have an admission ticket for the convention on the day of your autograph session in order to redeem autograph tickets.
Note: Patrons must bring an item for celebrities to sign. You can bring something from home or purchase a photo or other collectible in the Vendors room. Please feel free to purchase as many autograph tickets of a particular celebrity as you'd like. Items that are deemed inappropriate by Creation will not be allowed to be presented at the autograph tables.
Make a memory you'll never forget, at Creation Entertainment’s Photo Opportunities...
Your photo will be taken by Creation's magical, talented staff photographers! They take incredible pictures, make the stars comfortable posing with the fans, and are generally beloved by all.
Two customers can be in these photo ops for the price of one photo op ticket.
Caitriona Balfe Claire Randall $125 (Sat or Sun)
Stephen Walters Angus Mhor $55 (Fri/Sat/Sun)
Graham McTavish Dougal MacKenzie $55 (Sat/Sun)
Andrew Gower Prince Charles Edward Stuart $55 (Fri/Sat)
Lotte Verbeek Geillis Duncan $55 (Fri/Sat)
NEW! Sophie Skelton Brianna Randall Fraser $60 (Sunday)
NEW! Richard Rankin Roger Wakefield $60 (Sunday)
GROUP PHOTO OPS: These are ultra-cool, check it out!
Two customers can be in these photo ops for the price of one photo op ticket.
NEW! Caitriona Balfe & Lotte Verbeek & YOU $180 (Saturday)
NEW! Caitriona Balfe, Richard Rankin, and Sophie Skelton and YOU! $245 (Sunday)
NEW! YOU with Sophie Skelton and Richard Rankin $120 (Sunday)
Graham McTavish and Lotte Verbeek and YOU! $110 (Saturday)
MORE SPECIAL PHOTO OPS TO BE ANNOUNCED
Please note that these are early bird prices and may rise at any time.
If you'd like to see how much fans enjoy our our photo ops, click here!
If you have more questions about photo ops, click here for our Photo Op FAQ!
Photo Op tickets DO NOT include admission to the convention and are NEVER INCLUDED IN ANY TICKET PACKAGES. You must have an admission ticket for the convention to enter into the photo op areas.
YOUR ONE PHOTO OP TICKET CAN INCLUDE UP TO TWO FANS. YOU ARE ALLOWED TO HAVE UP TO FOUR FANS IN A PHOTO, TO DO THAT YOU MUST PURCHASE TWO TICKETS (Two Fans x Two Tickets = Four Fans In One Photo). We cannot accommodate over FOUR fans in any one photo op.
UPDATED JPEG ORDERING INFORMATION CLICK FOR DETAILS!
STAY IN THE HEART OF FABULOUS LAS VEGAS AT BALLY’S LAS VEGAS HOTEL AND CASINO, OFFERING SPECIAL LOWER THAN NORMAL RATES OF:
Bally’s Las Vegas
3645 S. Las Vegas Blvd.
Las Vegas, NV 89109
Flat Rate: $79.00 THURSDAY/SUNDAY Single/Double, Double/Double
$179.00 FRIDAY/SATURDAY Single/Double, Double/Double
*Plus a daily resort fee of $30.00 per room, per night. This fee includes: Unlimited local phone calls, 2 guest admissions per day to the Fitness Center, In-room internet access to 2 devices per day.
Guests may call the Reservation Center at 800-358-8777 to book rooms. However, be aware that a $15.00 processing fee per reservation will be incurred if you choose to call in rather than use the web link.
Group is listed as Outlander 2018.
Callers may also use your group code: SBOUT8.
Creation Entertainment is going green by joining forces with Cosmunity! Make sure to download the Cosmunity app and you will be able to customize your own schedule for any con weekend you are attending. Cosmunity will have the schedule uploaded on their app after the schedule is posted onto Creation’s website, which is usually the Wednesday of the convention weekend.
Download the app now!
The show schedule is finalized the week of the convention due to flight itineraries and filming schedules of our celebrities. Convention activities usually start around 10:00 a.m., but will often earlier to accommodate one of the stars. Stage programming ends around 6:00 p.m. or 7:00 p.m. and autograph sessions begin after stage programming is complete for the day. This can run until 10:00 p.m. so PLEASE PLAN ACCORDINGLY! Signings start later on Sundays, so we recommend that you plan to stay late or stay overnight. The final schedule is always posted on the WEDNESDAY PRIOR TO THE CONVENTION.
Our best advice is to plan for these time variabilities and check the schedule as soon as it is available.
All guests and scheduling are tentative and subject to change.
ALL GUESTS are contracted to appear and all convention contracts specify that appearances are tentative and subject to change as film and television work demands take precedence as can a personal conflict. Our events will take place whether a specific guest cancels or not (we always try to book replacements) and therefore we cannot issue admission ticket or ticket package refunds if a particular guest does not fulfill their appearance contract. Of course, we will always refund separately purchased photo ops and autograph tickets for a guest if they cancel.
Customer Support E-Mail: ANY problem you have please write to us at: email@example.com and we'll look into it and get right back to you. Thanks!
Regarding the issue of alcoholic beverages at the convention: we do not allow alcohol to be present in our function rooms including the main theatre. This includes daily panel events and any night events. We kindly ask, for the evening event(s), you do not bring bags unless necessary. Water stations will be available in the room and, for those that have special medical needs, you can discreetly discuss those with security before entering and we will do bag checks. We regret that we've had to take this measure, but we must protect our audience and celebrities and we’ve been advised that this is a necessity. We retain the right not to allow entrance into any of the events to anyone who shows up appearing intoxicated.
ADA Rules on service animals: This event welcomes service animals as per The ADA rules. Service animals perform valuable work or tasks and are trained to provide help directly related to a person's disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and therefore are not permitted at our event.
For those attending our conventions and making travel plans: please know that the majority of guests that appear on stage do so usually in the later part of the day (although that is sometimes different for actors working on a current series). Sometimes autographing runs into the evening or later when guests appear late in the day. Because we have to wait for guests to give us their flight information we cannot tell you in advance when these autograph sessions will occur until the convention schedule is posted at this website a few days before the event. For those out of towners that want to guarantee autographs of stars appearing on Sunday we do suggest staying over or planning a later leaving time.
PLEASE BE CAREFUL! We do suggest buying tickets only from the original source: through this website. Because all tickets are scanned for use at the convention we can ONLY allow the first person in using each singular ticket. Autograph and photo op tickets are also scanned for one time use. WE’VE NOTICED A PICKUP IN BOGUS TICKETS and well-meaning fans being ripped off by those that have just resold copied tickets.
Flashes occur from phone and cameras often during stage presentations. If you are sensitive to such lighting please be advised to take the necessary precautions. For our attendees please keep flash photography to a minimum and try to learn how to get the best pictures in different lighting situations. Generally flash is not the best way to take photos at the convention. We will attempt to have a more detailed note page of getting the best pictures at conventions available soon.
ALL GUESTS are contracted to appear and all convention contracts specify that appearances are tentative and subject to change as film and television work demands take precedence as can a personal conflict. Our events will take place whether a specific guest cancels or not (we always try to book replacements) and therefore we can not issue admission ticket or ticket package refunds if a particular guest does not fulfill their appearance contract. Of course we will always refund separately purchased photo ops and autograph tickets for a guest if they cancel.
PHOTO TAKING POLICY AT THIS CONVENTION We know that taking photos makes the convention even more fun and we thought it would be a good idea to share our photo taking policies for you before you arrive at the convention so you can prepare. In the auditorium, photo taking is encouraged, but only from your seat. It is unfair to run up to the stage and block the view of others who have paid for reserved seats in front of you. Even if there are empty seats, patrons must sit in the seats they paid for to be fair to everyone. Due to fire marshall regulations everyone must be seated during performances. Please also be courteous to your neighbors when taking pictures. Photo taking is not allowed during autographing sessions nor during the photo ops. Only those people who have autograph tickets may come up to get autographs.
The vast majority of our guest celebrities take questions from the audience during their on-stage time. Therefore it is incumbent upon those that ask questions to make them ones that allow our mutual shared time with the celebrities to be enjoyable, interesting and entertaining for all (including the guest). Asking for hugs, telling stars we love them (we all do, that's why we're here), giving gifts, getting into long personal stories, or worse, is not acceptable for this format and, in fact, is quite self-centered when you are in essence "representing" all of fandom to a celebrity. Join us in trying to make this convention the best entertainment for everyone!
In the event of convention cancellations or date changes Creation Entertainment is not responsible for patrons' costs involving travel or hotel accommodations or any other non convention ticket expenses.
Advance ticket sales are generally turned off early to mid-week of the week of the events. Tickets, if they are not sold out, are sold at the convention of course.
We are not responsible for orders that are rejected during processing that may be due to customer errors (usually caused because the customer does not complete the entire ordering process to the very end), credit card failures (usually caused when there is not enough funds in an account or the credit card company rejects the charge for any number of reasons including out of state ordering or unfamiliar ordering to the customers’ general pattern), or system errors during transmission of the order.
Creation assumes no responsibility for typographical errors or inaccurate information provided by convention venues. All dates, venues and guests are considered tentative and subject to change. Check back frequently for updates.
NOTE: ALL TICKETS ARE NON-REFUNDABLE AND NON-EXCHANGEABLE. ABSOLUTELY NO AUDIO OR VIDEOTAPING ALLOWED AT ANY CONVENTION. Still photography is for personal use only - public dissemination and commercial use strictly prohibited.
By attending Creation events you agree to allow your image to be used on our website and in news documentaries or stories, either filmed by Creation Entertainment or other entities.
All ticket prices are subject to change, please order as early as possible.
In the unlikely event of a cancellation of the convention, or a date change, Creation Entertainment is not responsible for refunding airfare or any other costs other than the payments made directly to Creation Entertainment for ticketing. Also in the unlikely event, due to weather, transit issues or last minute illness or other reason given by celebrity, an advertised guest does not make their appearance at the convention, Creation Entertainment is not responsible for any refunds other than separate specific to the guest autograph tickets or photo op tickets. In the extremely rare chance that a guest does not finish his or her autographs or photo ops (which has only happened in a hand full of cases over 40 plus years, always due to something out of our control) Creation Entertainment will only be responsible for the refund of the separate autograph or photo op ticket.