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Once Upon A Time Offical Convention - Burbank, CA
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the creation entertainment difference

Unlike so many other genre conventions, Creation Entertainment has a strict company policy not to "oversell" our conventions. In other words, every patron, no matter what bracket of ticket they purchase, will have a seat in the main auditorium where the major guests appear and events take place. Nothing upsets us more than hearing about other conventions that sell tickets to patrons and then those very same patrons have to wait on additional lines inside the facility to get into (or sometimes not!) the main theatre. An important Creation Entertainment difference we want you to know about!

The Creation difference extends to our 40 years experience in running fan conventions. In the last few years we've seen promoter after promoter fail taking hard earned ticket money down with them. Inexperienced promoters, often first-timers, use celebrity images and names to get ticket money which they use to hopefully pay their expenses. When that fails they've already gone through "your" ticket money and they collapse leaving no recourse for ticket holders. They say "buyer beware" but this has happened in other conventions and we really feel for those great fans who have lost their ticket money and upset travel plans.

**Please note that tickets are delivered to you via e-mail in PDF format which you must print out and bring with you to convention registration. Most customers receive their PDF tickets within 3-5 business days of having placed their order. All Convention tickets have a non-refundable $8.50 shipping/handling fee charged per ticket ordered.

***Attention Attendees: Do not purchase Creation Tickets from scalpers or anyone trying to offer tickets as you arrive at our convention locations. Each ticket is checked for authenticity at the door with a scanner and we cannot let you in if your ticket is counterfeit (which has happened recently). Each ticket once scanned makes any and all copies of that same one of a kind scan void and we can only let the first person in with it. Please only buy your tickets only from Creation in advance or at the door, we seen too many nice folks lose their hard earned money this way and be turned away. Thanks, we appreciate your support!

WANT TO VOLUNTEER AT THIS CONVENTION? GREAT, IT IS MUCH APPRECIATED!
Please email our volunteer coordinator:
and let us know which convention you would like to volunteer.
PLEASE NOTE: You must be 21 years old or over to volunteer.

We really appreciate your help in publicizing this event on-line. Grab our banners to put on your site!

ALL GUESTS are contracted to appear and all convention contracts specify that appearances are tentative and subject to change as film and television work demands take precedence as can a personal conflict. Our events will take place whether a specific guest cancels or not (we always try to book replacements) and therefore we cannot issue admission ticket or ticket package refunds if a particular guest does not fulfill their appearance contract. Of course we will always refund separately purchased photo ops and autograph tickets for a guest if they cancel.

PHOTO TAKING POLICY AT THIS CONVENTION
We know that taking photos makes the convention even more fun and we thought it would be a good idea to share our photo taking policies for you before you arrive at the convention so you can prepare. In the auditorium, photo taking is encouraged, but only from your seat. It is unfair to run up to the stage and block the view of others who have paid for reserved seats in front of you. Even if there are empty seats, patrons must sit in the seats they paid for to be fair to everyone. Due to fire marshall regulations everyone must be seated during performances. Please also be courteous to your neighbors when taking pictures. Photo taking is not allowed during autographing sessions nor during the photo ops. Only those people who have autograph tickets may come up to get autographs. Thank you for understanding the need to have these few rules so everyone is safe and has fun.

The vast majority of our guest celebrities take questions from the audience during their on-stage time. Therefore it is incumbent upon those that ask questions to make them ones that allow our mutual shared time with the celebrities to be enjoyable, interesting and entertaining for all (including the guest). Asking for hugs, telling stars we love them (we all do, that's why we're here), giving gifts, getting into long personal stories, or worse, is not acceptable for this format and, in fact, is quite self-centered when you are in essence "representing" all of fandom to a celebrity. Join us in trying to make this convention the best entertainment for everyone!

In the event of convention cancellations or date changes Creation Entertainment is not responsible for patrons' costs involving travel or hotel accommodations or any other non convention ticket expenses.

Advance ticket sales are generally turned off early to mid-week of the week of the events. Tickets, if they are not sold out, are sold at the convention of course.

Creation celebrates our many years of Convention Memories

Issac Asimov
Here's a pic of the legendary sci-fi author/genius Isaac Asimov, a frequent visitor to our early conventions and quite a character as well! It is amazing that we got to work with him after reading so many of his books.

Young Hercules Ryan Gosling
From the "you never know" category, here in the middle is "Young Hercules" at our Official Hercules/Xena Convention (pictured with his co-stars from that short lived series). He's better known by his real name today: Ryan Gosling, an incredible actor doing wonderful work in feature films.

Karl Urban, Kevin Smith and Danielle Cormack
Back in the heyday of Xena popularity we had the pleasure of meeting some of New Zealand's top talents as they often guested on the series which was filmed in that beautiful country. Left to right: Karl Urban who went onto major stardom as Star Trek's new Dr. McCoy, Kevin Smith, one of our all-time favorite guests, on the verge of international fame when he was killed in a tragic accident, and Danielle Cormack who continues to perform in New Zealand.

Robert Englund
For over two decades we had the pleasure of presenting the country's leading horror fan conventions, Fangoria's Weekend of Horrors with the popular magazine and illustrious editor Tony Timpone. These shows were a breeding ground for up and coming genre talent and that makes us proud. Here, one of the icons of the field, Robert Englund, on stage.

Bruce Lee Action Figure
During one crazy phase we started manufacturing action figures and selling them in Toys R Us amongst other national retailers. Bruce Lee was probably are most realistic looking figure, but we also had success with Saturday Night Live figures and Drew and Mimi from The Drew Carey Show.

Farscape Convention
It had one of the most loyal and passionate fan movements behind it and a gloriously talented cast of performers working with amazing and intelligent scripts. We were delighted to be associated with this incredible and still missed series and it was always a special pleasure to work with star Ben Browder.

Early Creation Convention
We were ahead of the times back in the 80's with conventions mixing all sorts of fan favorites together. Usually all the different fandoms got along and it is nice to see that Dr. Who is more popular than ever. We were licensees back in the day and worked with many of the earlier Doctors, including, of course, the larger than life Tom Baker.

Official Star Trek Convention San Francisco
Here is a scene from a recent Official Star Trek Convention in San Francisco with Brent Spiner on stage speaking to a sold out crowd.

DeForest Kelly
There was never any guest nicer than the amazing DeForest Kelley who graced our stages many, many times always putting on a warm and entertaining presentation for his legions of dedicated fans. He was just as cool as you would want him to be!

Nimoy and Quinto
The only time this ever happened: Three Mr. Spocks on stage, a really special moment

Spock Bust
It all started with a Mr. Spock head: our entry into the world of Star Trek merchandising began full time when we purchased 1,000 of these 35 years ago or so. We still have a few left!

Star Trek 45th Anniversary
Every five year anniversary marks a special time to remember for Star Trek fans and our conventions take on an air of a family reunion of long-time fans and the stars we all admire. Sadly we also mark the loss of some of those talents who appeared with us regularly at our events. They are missed.

TV Land Store
One of our most fun to run conventions was The Official TV LAND Convention. Here is the convention store we set up offering goodies to fellow TV fanatics!

Larry Hagman
This is pretty cool: Sam Rubin interviewed legendary Larry Hagman at our TV Land Convention, sadly a one-time only gathering, but did we ever enjoy meeting so many of our all-time favorite TV stars!

Tim Conway
Another wonderful moment from the TV Land Convention: here's the hilarious Tim Conway regaling the audience with anecdotes about his career that has spanned decades.

TV Land
Dick Martin, George Schlatter and Alan Sues at the TV Land Convention

Creation's Amazing Panel
Here's an amazing panel we did in LA at the famed Biltmore Hotel: Forry Ackerman, Ray Bradbury, Ray Harryhausen and John Landis!

Jack King Kirby
Comic book and entertainment fans owe much to the legendary JACK KIRBY, the revered talent who co-created the Marvel mythology and made many early appearances with us, among his most devoted followers. Although his passing never allowed Jack to see the amazing success of his characters in film we do know that his appearances at conventions always brought down the house!

John Noble
It is always great when we can personally thank a performer for an absolutely beautifully done job and that was just the treat when John Noble appeared in Feb. of 2013 wrapping up his epic FRINGE series, one of our all-time favorite shows!

Alfre Woodard
The beautiful and talented Alfre Woodard graced her stages to reminisce about her appearance in Star Trek as Lily in the movie Star Trek: First Contact, but of course she is best known for being an Academy Award and Grammy nominated actress as well as having an incredible 17 Emmy nominations (winning four).

William Shatner, Sir Patrick Stewart and Leonard Nimoy
Our Vegas Star Trek Convention is ALWAYS full of surprises! Sir Patrick Stewart joins William Shatner and Leonard Nimoy in this once in a lifetime moment! We're glad we were there!

Here's some shots of Leonard Nimoy's last convention appearance (courtesy of Paul Harvath), taken at our Chicago 2011 Official STAR TREK Convention. Thank You Leonard for your three decade association with Creation: we've loved every minute of presenting you to your adoring fans (of which we number ourselves!):
Nimoy Farewell

Leonard Nimoy's emotional farewell to Star Trek Conventions: 2011 Chicago

Nimoy Farewell

Nimoy Farewell
These guys are HILARIOUS on stage together and we love having them at our events: true superstars of the genre: Jonathan Frakes (now busy directing) and Brent Spiner!

 

PLEASE READ THIS PAGE COMPLETELY BEFORE ORDERING ANY TICKETS.
Be sure of which day a guest is doing photo ops/autographs
before purchasing your admission tickets.

Please note that tickets are delivered to you via e-mail in PDF format which you should print out and bring with you to convention registration. Most customers receive their PDF tickets within 3-5 business days of having placed their order.

Merchandise Area

They say that all good things must come to an end, and it is with sadness that today, February 6, 2018, we learned that ONCE UPON A TIME, the wonderful show we love, is wrapping up its seven year run with the current season. Therefore we have made our 2018 ONCE UPON A TIME Conventions a FAREWELL TOUR honoring all the great years of entertainment. Join us as we too wrap up our OUAT Official CONVENTION Tours with these gatherings. And a hearty thank you to all our great fellow fans and the stars that made this series and our past conventions times we’ll always remember!



Creation Entertainment’s
ONCE UPON A TIME
Official Convention

BURBANK, CA (Los Angeles Area)
Friday, Saturday and Sunday
November 9-11, 2018*

MARRIOTT LOS ANGELES BURBANK AIRPORT HOTEL
2500 HOLLYWOOD WAY
BURBANK, CALIFORNIA


**Please note: MOST OFTEN WE DO PREREGISTRATION THE NIGHT BEFORE THE CONVENTION (THURSDAY). IT IS NOT A NECESSITY, JUST A CONVENIENCE, AND IT GETS FULL CONVENTION-GOERS (THOSE GOING ALL THREE DAYS) THEIR CREDENTIALS, PRINTED SCHEDULES, OPTIONS TO GET ANY AUTOGRAPH AND PHOTO OP TICKETS STILL AVAILABLE, AND, OF COURSE, FIRST CRACK AT SOUVENIRS. WE FINALIZE PREREGISTRATION AND OTHER SCHEDULING WHEN WE GET CLOSER TO THE EVENT AND KNOW BOTH THE GUESTS ITINERARIES AND THE HOTEL’S OTHER BOOKINGS. CONVENTION ACTIVITIES USUALLY START AT APPROXIMATELY 10:00 IN THE MORNING. SOMETIMES AUTOGRAPHING RUNS INTO THE EARLY TO MID-EVENING, SO PLEASE PLAN ACCORDINGLY. THE FINAL SCHEDULE IS ALWAYS POSTED BY THE WEDNESDAY PRIOR TO THE CONVENTION. WHILE WE’D LIKE TO PRESENT IT BEFORE THAT TIME, IT IS IMPOSSIBLE DUE TO THE FLIGHT ITINERARIES AND SHOOTING SCHEDULES OF OUR CELEBRITY GUESTS.

Updated: October 11, 2018

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Once Upon a Time has swept fans away with magical storytelling, lovable characters and a clever retelling of the classics we all grew up with. Through the years we’ve all been dedicated fans of the series and grown to love the characters and the performers who brought them to life. It has indeed been an honor and pleasure to present Official Conventions for the show and bring the talented cast live and in-person to their fans across the country. Now with the series drawing to a close it is time to roll out the red carpet one more time in BURBANK for one final celebration and to let our guests know how much they have meant to us.

#OUATBurbank

DON'T FORGET TO USE THE OFFICIAL HASHTAG ON TWITTER, FACEBOOK,INSTAGRAM
and SNAPCHAT(creationent.com)!

Twitter   Facebook   Instagram   Snapchat

Guests Celebrities

Lana Parrilla Evil Queen/Regina/Roni
Sunday
Colin ODonoghue Captain Killian “Hook” Jones/Rogers
Saturday
Rebecca Mader Zelena
Sunday
Lee Arenberg Henry Mills
Sunday
Lee Arenberg Leroy/Grumpy
Sat/Sun
Rose Reynolds Alice/Tilly
Saturday
Gil McKinney Prince Eric
Friday and Saturday
Karen David William Smee
Friday and Saturday
Karen David Princess Jasmine
Saturday and Sunday
BeverleyElliott Granny
Sunday
Jared Gilmore Young Henry Mills
Jared will be appearing on stage, signing autographs and taking photos all 3 days. He will also be participating in Karaoke Friday night and Once upon a Concert on Saturday.
Jared Gilmore Belle
Emilie will be appearing on stage, signing autographs and taking photos on Saturday and Sunday.
Chad Michael Collins Gerhardt Frankenstein
Friday and Saturday

Check back here for guest information and updates!

 

Click here to view the FAQ and learn everything you need to know to have the best experience!

April 9, 2018: We have just booked Jared Gilmore (Young Henry Mills) for all three days of the convention. On Friday, he will be signing on a complimentary basis for those in Gold (as well as for those with his separate autograph ticket). Non-Gold patrons can purchase his autograph on the site and/or if still available at the convention. If you are a Gold Patron and not attending Friday, Jared will still sign on a complimentary basis for you either of the other two days.

 

Note: Michael Coleman will not be appearing at this convention. Those with separate items with Michael (separately purchased autographs and/or photo ops or duo photo ops), will receive a VOUCHER when you arrive good for purchase of any other autograph, photo op or admission ticket or Creation merchandise. If you prefer a refund, send the VOUCHER within one month of the close of the covention for a refund: Creation, 217 S. Kenwood, Glendale, CA 91205 Attention: Ed. We will have additional news about guest bookings shortly, so hold tight!

Customer support email: ANY problem you have please write to us at: customer.service@creationent.com and we'll look into it and get right back to you. Thanks!


Creation Entertainment has the right to refuse service to anyone who interferes with the safety and well-being of other patrons, staff, actors, Creation Entertainment and the establishment itself. This includes, but is not limited to, harassment of any kind both in advance and/or at a particular event, illegal activity, unreasonable rowdiness, patrons lacking adequate hygiene and inconsideration to others. Refusal of service shall never be based on race or color, National origin or citizenship status, religion or creed, sex, age, disability, pregnancy or genetic information, Veteran or Military status, marital status, sexual orientation or gender identity, medical condition, political affiliations or activities, or status as a victim of domestic violence, assault or stalking. If you have any issues with anyone, please ask to speak to Adam, Gary or Stephanie immediately. One or more of them is available at each of our conventions and they can be reached through registration or by the convention MC/Host.


Regarding the issue of alcoholic beverages at the convention: we do not allow alcohol to be present in our function rooms including the main theatre. This includes daily panel events and any night events. We kindly ask, for the evening event(s), you do not bring bags unless necessary. Water stations will be available in the room and, for those that have special medical needs, you can discreetly discuss those with security before entering and we will do bag checks. We regret that we've had to take this measure, but we must protect our audience and celebrities and we’ve been advised that this is a necessity. We retain the right not to allow entrance into any of the events to anyone who shows up appearing intoxicated.

ADA rules on service animals: This event welcomes service animals as per the ADA rules. Service animals perform valuable work or tasks and are trained to provide help directly related to a person's disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and therefore are not permitted at our event.

All guests are announced when contracted, and all convention contracts include clauses allowing actors to cancel if they get film and/or television work. In the rare case of a guest cancellation we always try to do our best to replace performers. We cannot, however, refund tickets for a convention admission based on a guest cancellation, beyond of course specific autograph and/or photo op tickets which are not included in packages.

For those attending our conventions and making travel plans: please know that the majority of guests that appear on stage do so usually in the later part of the day (although that is sometimes different for actors working on a current series). Sometimes autographing runs into the evening or later when guests appear late in the day. Because we have to wait for guests to give us their flight information we cannot tell you in advance when these autograph sessions will occur until the convention schedule is posted at this website a few days before the event. For those out-of-towners that want to guarantee autographs of stars appearing on Sunday we do suggest staying over or planning a later leaving time.

PLEASE BE CAREFUL! We do suggest buying tickets only from the original source: through this website. Because all tickets are scanned for use at the convention we can ONLY allow the first person in using each singular ticket. Autograph and photo op tickets are also scanned for one-time use. WE’VE NOTICED A PICKUP IN BOGUS TICKETS and well-meaning fans being ripped off by those that have just resold copied tickets.

Flashes occur from phone and cameras often during stage presentations. If you are sensitive to such lighting please be advised to take the necessary precautions. For our attendees please keep flash photography to a minimum and familiarize yourself on how to get the best pictures in different lighting situations. Generally flash is not the best way to take photos at the convention. We will attempt to have a more detailed note page of getting the best pictures at conventions available soon.

Events

Unlike other genre conventions, Creation Entertainment has a strict policy to not "oversell" tickets. Every attendee, no matter what ticket they purchase, will have a seat in the main auditorium to see the major guests and join the main events! We believe in a more personal convention for fans, by fans, that leaves you with cherished memories!

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HERE’S A NEW VIDEO WITH REBECCA MADER TAKEN AT A RECENT CONVENTION, ENJOY!

 

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Gold Gala Party

Lee Arenberg Our Masters Of Ceremonies For the Convention: LEE ARENBERG

On Saturday and Sunday the talented Lee Arenberg joins us as our host! Everyone will know Lee from his role as Grumpy on Once Upon a Time, but he has had a long and very impressive career! You might recognize him as one of Captain Barbossa’s crew in the Pirates of the Caribbean series, or from his roles in Star Trek, Charmed, Angel, Seinfeld, and many more. He's a charming, funny and engaging host who brings a touch of magic!

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Merchandise Area

"ONCE UPON A CONCERT" Hosted by:
Lee Arenberg

 

"Be Our Guest" as we offer a magical night of exceptional live music on the Creation Stage on Saturday Night! The Once Upon a Concert features the exceptional vocal talents of Rebecca Mader, Gil McKinney, Beverley Elliott, Karen David, Lee Arenberg, Jared Gilmore and Chris Gauthier! OUAT and Disney fans are always pleased with the classic songs and fun surprises! Who knows, you may end up in one of our famous Conga lines at the end of the show too!

The concert is included in many of our amazing ticket packages and you keep your same reserved seats from the daytime event (if applicable). Don't have a package ticket but still want to see the show? No problem! Tickets are only $65 and can be purchased on our website or at the convention. Buy your tickets today, these shows sell out quickly, and don't miss out on a once in a lifetime concert!

The concert ticket does not include admission to the convention, and you do not need a convention ticket to attend the concert.

THIS IS SADLY THE LAST OFFICIAL ONCE UPON A TIME EVENT, and therefore the highlight for many, THE ONCE UPON A TIME CONCERT should be the finale to end all finales of this very special, star-studded event. We suggest you make your plans now! Thanks! Please note that these concerts have been great fun at previous OUAT events! Truly something to remember forever.

Click here to view the FAQ and learn everything you need to know to have the best experience!

$65

tickets

 

"ONCE UPON A CONCERT" FEATURING:

Rebecca Mader Gil McKinney Karen David Beverley Elliott Jared Gilmore Chris Gauthier


Gil Mckinney & Karen David "A Whole New World" duet
at our official convention in Toronto.

 

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Costume Parade

THE CREATION COSTUME CONTEST

cosplay at creation eventsShow your creative talents, and impeccable taste in characters, by entering our famous Costume Contest! Held on SATURDAY, come dressed as any Once Upon a Time (or Disney) character, or a character of your own creation, and compete for the audience's applause to win great prizes! Who wouldn't want a $250 Gift Certificate good for Creation merchandise and the adoration of the audience?

Note: Gift certificate are good for one year from the date of issue towards Creation Merchandise Only, excludes convention, autograph and photo-op tickets.

 

Click here to view the FAQ and learn everything you need to know to have the best experience!

 

 

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Karaoke Party


PJ Party


Come join the cast of Once Upon a Time for the final time in Burbank as we sing our favorite hits in Jammies (PG clothing required)!

The Once Upon a Time events have truly been an amazing experience with an incredible cast and loving, devoted fans. Let’s celebrate by capping off the first day of the final convention by changing into your favorite Onesie and fuzzy slippers and head over to our Pajama Night Karaoke hosted by Beverley Elliott and Chris Gauthier and joined by Jared Gilmore, Gil McKinney and Rose Reynolds! So throw those Moana PJ’s in your bag and we’ll see you there!

Please note that this is a GENERAL ADMISSION EVENT, so you do not keep your same seats you had during the day. For those who want, or need, seating at the Karaoke Party, there will be seats available in the rear of the theater.

 

Click here to view the FAQ and learn everything you need to know to have the best experience!

 

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Trivia Competition

TRIVIA COMPETITION

On Friday, put your encyclopedic Storybrooke and Hyperion Heights knowledge to work in our famous Yes/No Trivia Competition! Up to 90 people get the chance to play and try to be the last fan standing on stage and you could win up to $1000!

 

Click here to view the FAQ and learn everything you need to know to have the best experience!

 

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Merchandise Area

THE ONCE UPON A TIME VENDORS AREA

Our vendor area is overflowing with official Once Upon a Time products to offer attendees! You can expect to find official photographs from the studio, t-shirts & apparel, jewelry, mugs & glassware, banners & posters, books & magazines, autographed items, and a lot more! Welcome to Once Upon a Time Collector Heaven!

Our vendor area is small compared to a massive “comic con” that covers many properties, and that’s how we like it. Our conventions provide a more personal experience, and that extends into the vendor area, to give the fans (and celebrities) a more rewarding show. You won't have to wade through seas of merch you aren't interested in just to find the gold because we bring only the best to our vendor area.

If you would like to be a vendor at the convention just follow the rules at: www.creationent.com/dealers.htm

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ONCE UPON A TIME Music Video Contest

THE ONCE UPON A TIME FAN MUSIC VIDEO CONTEST

Are you a talented video editor? A walking encyclopedia of all the exciting moments from Once Upon a Time who thinks, "These would be awesome set to music?" Here is your chance to flex your creative muscles, and fan knowledge, to compete for prizes at OUAT Official Convention 2018 shows!

Entries are judged on the following criteria:

Video, Audio & Editing quality
Inventiveness
Song selection & originality
Humorous submissions are encouraged!

Winners will receive a $100 gift certificate good for Creation merchandise (excludes convention, autograph and photo op tickets), and will be played on screens at the Official Once Upon A Time Conventions! Winners will be announced and awarded at the specific show.

Rules, submission guidelines and anything else you might need to know:

One OUAT music video may be submitted, and only one. All submissions must be on DVD and in a sleeve or jewel case to be accepted. ONLY NTSC FORMATED DVDs WILL BE ACCEPTED.

If submitting a flash drive, please make sure all files are compatible with Quicktime.

In your submission you must list the specific convention the music video is for.

Entries are limited to people attending the specific event. This is due to an overwhelming number of submissions.

Please keep the submissions under five minutes. Winners are announced at the event.

You do not have to be present for the actual showing of your video, but you must claim your award at the show before the end of the weekend or your award will be forfeited.

The competition closes 40 days prior to the convention. We will NOT make any exceptions to this.

Don't forget about the great supporting cast members of the show!

We ask that you do not use footage from shows other than OUaT.

Entries cannot be returned, and person submitting entry is granting Creation the right to play this entry in perpetuity at Creation events worldwide and/or online at the Creation website(s).

Creation does not sell music videos so your entry will never be sold as a commercial product, just presented at our events/online.

Do not submit the same video for multiple events. It will not be considered after its first submission. This also goes for videos that have been recycled with only minor changes.

Send your video using an order confirmation or signature required so you know if your video was received.

SEND ENTRIES TO:
Creation Entertainment
ONCE UPON A TIME Music Video Contest/BURBANK 2018
217 South Kenwood St.
Glendale, CA 91205

Click here to view the FAQ and learn everything you need to know to have the best experience!

 

 

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Online Auctions

creation auctions ONCE UPON A TIME VIP EXPERIENCES/MEET & GREETS AT
CREATION'S AUCTION SITE!


ONCE UPON A TIME BURBANK, CA

 

 

We are now auctioning off special VIP Experiences for a limited number of fans with our amazing guest stars through our online auctions site! TEN lucky fans get exclusive access and celebrity meet and greets. Imagine hanging out with the stars of Once Upon a Time!

 

 

BACKSTAGE PASSES
(#5085) OUAT BURBANK CONVENTION THE VIP EXPERIENCE!

 

GOLD WEEKEND TICKETS
(#5098) OUAT BURBANK GOLD WEEKEND TICKET PACKAGE A16 1st ROW!

(#5099) OUAT BURBANK GOLD WEEKEND TICKET PACKAGE A17 1st ROW!

#5100) OUAT BURBANK GOLD WEEKEND TICKET PACKAGE A33 1st ROW!

(#5101) OUAT BURBANK GOLD WEEKEND TICKET PACKAGE A34 1st ROW!

 

MEET & GREETS

(#5086) OUAT BURBANK CONVENTION LANA PARRILLA 30 MIN MEET & GREET

(#5087) OUAT BURBANK CONVENTION COLIN O'DONOGHUE 30 MIN MEET & GREET

(#5088) OUAT BURBANK CONVENTION REBECCA MADER 30 MIN MEET & GREET

(#5089) OUAT BURBANK CONVENTION EMILIE DE RAVIN 30 MIN MEET & GREET

(#5090) OUAT BURBANK CONVENTION GIL MCKINNEY 30 MIN MEET & GREET

(#5091) OUAT BURBANK CONVENTION JARED GILMORE 30 MIN MEET & GREET

(#5092) OUAT BURBANK CONVENTION CHAD MICHAEL COLLINS 30 MIN MEET & GREET

(#5093) OUAT BURBANK CONVENTION ARENBERG & GAUTHIER 30 MIN MEET & GREET

(#5094) OUAT BURBANK CONVENTION ROSE REYNOLDS 30 MIN MEET & GREET

(#5095) OUAT BURBANK CONVENTION KAREN DAVID 30 MIN MEET & GREET

(#5096) OUAT BURBANK CONVENTION ANDREW WEST 30 MIN MEET & GREET

(#5097) OUAT BURBANK CONVENTION BEVERLEY ELLIOTT 30 MIN MEET & GREET

 

 

 

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Ever dreamed of having an exclusive concierge assigned to you, and only you, at your favorite Creation Convention? Our Concierges know the rules inside and out, and use that knowledge to get you in line with the VIPs! Not only that, they also help you keep track of every event, signing and photo op, so you won’t miss a thing.

If you're interested in this premium service, write to: concierge@creationent.com for more info.

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Tickets

 

Below you'll find all the ways to attend the Once Upon a Time Official Convention in Burbank(Los Angeles area), CA. We have multiple levels of packages and ticket options to fit any desire and every budget!

We begin selling tickets with our Gold Package and then open up more ticket options the closer we get to the convention. Each level is limited so act fast, and don't let a once in a lifetime opportunity slip through your fingers!

 

Click here to view the FAQ and learn everything you need to know to have the best experience!

 

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Gold Weekend Package

The GOLD WEEKEND PACKAGE is our most comprehensive ticket package! Click the items below for more information and find out what you get when you "Go Gold":

1) Reserved Seats:
Reserved seats of your choosing in the main theatre where all of the major guests appear and events happen! These seats are yours exclusively all three days, no fighting for a good seat or having to defend your domain!

2) In-person Autographs:
In-person complimentary autographs from amazing celebrity guests like LANA PARRILLA, COLIN O’DONOGHUE, GIL McKINNEY, CHRIS GAUTHIER, ROSE REYNOLDS, JARED GiLMORE, ANDREW WEST, BEVERLEY ELLIOTT and KAREN DAVID. Autographs for everyone included, purchased separately, would costa large portion of the gold package itself.

3) Among First In Line For Autographs:
Be among the first in line to get autographs from the stars included in the Gold package!

4) Preregistration:
Gold gives you priority preregistration before other guests so you can beat the rush, plus get first dibs on exclusive merchandise and any remaining autograph or photo op tickets! Preregistration generally takes place the night before the convention starts and isn't a necessity, but can help make your weekend be as smooth as possible.

5) Collectible Badge Credentials & Special Wristband Access:
Special color-coded wristbands and collectible lanyard credentials for Gold Package holders! The wristbands get you fast-tracked into the show without waiting at registration. These keepsakes will remind you of your amazing weekend for the rest of your life.

6) Saturday Once Upon a Concert:
Your favorite celebrities in a night of performance like you've never seen before, and Gold gets you in with your same great reserved seats! Featuring the exceptional vocal talents of Gil McKinney, Rebecca Mader, Beverley Elliott, Lee Arenberg, Chris Gauthier, Jared Gilmore and Karen David!

7) Early Merchandise Area Access:
Our vendor area is overflowing with official Once Upon a Time products to offer attendees! Plus, you get early access to the area during preregistration!

8) Two Gold Exclusive Panels:
Enjoy two Gold Exclusive half hour panels! Sunday's first exclusive panel features Lana Parrilla, Rebecca Mader and Andrew West , and on Saturday see Colin O'Donoghue and Rose Reynolds! Both panels are more intimate events where the celebrities can interact more directly with you, the fans, and are in addition to the star's regular appearances.

9) Karaoke Friday Night Party:
Hosted by Chris Gauthier and Beverley Elliott, sing and dance the night away with some of the stars of Once Upon a Time as your backup singers and dancers! This is a General Admission event, so there won't be any seats to save, but the party is a blast! There will be seats in the back for those who need them.



EARLY BIRD PRICING: GOLD WEEKEND TICKETS ARE PRICED AT: $519

FIRST ROW GOLD TICKETS ARE PRICED AT $750 -SOLD OUT

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*Please note that if you have autographs as part of your ticket package benefits you will need to have something for the celebrities to sign. They will sign almost anything you bring from home and there is a wide assortment of photos and other collectibles on sale at the convention. Items that are deemed inappropriate by Creation will not be allowed to be presented at the autograph tables.

 

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Silver Weekend Package


Here’s what you get when you go “Silver” for THE BURBANK ONCE UPON A TIME CONVENTION (this is one of greatest offers we’ve ever had).

1) The absolute best reserved seats after our GOLD SEATS in the main theatre where all our major guests appear and daytime events occur! This seat is yours so you can come and go freely and you can actually choose your seat on our floor plan ticketing system!

2) Complimentary in-person autographs with great guests including LANA PARRILLA, COLIN O’DONOGHUE, BEVERLEY ELLIOTT, ROSE REYNOLDS and KAREN DAVID. The value of these autographs, if bought separately, is a very large the cost of attending the convention with a Silver Weekend Package. You can see just one reason why this is such an awesome deal!

3) Gold/Silver Autograph session: We go row by row; you are in the rows that get you up there right after Gold! THAT'S RIGHT: you get to our guests earlier than our other attendees; after Gold Patrons. After all "going SILVER" does have its benefits!

4) Complimentary admission to our "SATURDAY NIGHT ONCE UPON A CONCERT" starring MC Lee Arenberg and other performers including Beverly Elliott, Gil McKinney, Rebecca Mader, Chris Gauthier, Karen David and Jared Gilmore. You keep your same great seats you have for the day for this event as well! Performers are tentative and subject to change and of course additions.

5) Preregistration: A special registration time only for our Gold, Silver, Copper and GA Weekend Package holders! Preregistration usually occurs the night before the convention begins so you can get set with your wristband, collectible credential and first crack (after Gold) at the exclusive merchandise and any available autograph and photo op tickets before we open to the public! Preregistration is not a necessity, just a convenience so you can register anytime registration is open.

6) Wristband access: We have special color coded wristbands and collectible lanyard credentials for SILVER Package Holders; once you get set you don't need to wait again!

7) Complimentary Admission to our FRIDAY NIGHT KARAOKE PARTY hosted by Chris Gauthier and Beverley Elliott, please note that seats are removed from the front area for this event, so there is no reserved seating. There will be chairs in the back for those who’d like to sit back and relax.

8) Admission to the vendors area.

for the absolutely ridiculous price of:
SILVER WEEKEND ADMISSION PACKAGE: $259*

*NOTE THAT ALL TICKETS ARE CONSIDERED EARLY BIRD AND COULD CHANGE AT ANY TIME, PLEASE ORDER QUICKLY TO LOCK IN YOUR SEATS AT THE GREAT PRICES OFFERED!


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*Please note that if you have autographs as part of your ticket package benefits, you will need to have something for the celebrities to sign. They will sign almost anything you bring from home, and there is a wide assortment of photos and other collectibles on sale at the convention. Photo ops are not included in any ticket package and must be purchased separately.

 

 

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Copper Weekend Package

 

COPPER WEEKEND ADMISSION PACKAGE

We have added a new category of tickets called; COPPER WEEKEND PACKAGES. These new packages consist of the following super-cool benefits:

1) Excellent guaranteed reserved seating in the theatre all three days where you will see all the guest stars on stage and enjoy all the other events, attractions, and contests.

2) You can choose your actual seat off of the seating chart and this will be yours for the entire convention (unless otherwise noted).

3) Complimentary admission to our "SATURDAY NIGHT ONCE UPON A CONCERT" starring MC Lee Arenberg and other performers including Beverly Elliott, Gil McKiney, Rebecca Mader, Chris Gauthier, Karen David and Jared Gilmore. Keep the same great seats you have during the day! Performers are tentative and subject to change.

4) Collectible credential and lanyard signifying your Copper Status at the convention.

5) Preregistration: A special registration time only for our Gold, Silver, Copper and GA Weekend Package holders! Preregistration usually occurs the night before the convention begins so you can get set with your wristband, collectible credential and first crack (after Gold and Silver) at the exclusive merchandise and any available autograph and photo op tickets before we open to the public! Preregistration is not a necessity, just a convenience so you can register anytime registration is open.

6) Complimentary Admission to our FRIDAY NIGHT KARAOKE PARTY hosted by Chris Gauthier and Beverley Elliott, please note that seats are removed from the front area for this event, so there is no reserved seating. There will be chairs in the back for those who’d like to sit back and relax.

7) Admission to the vendors area.

Please note that COPPER WEEKEND packages DO NOT INCLUDE any AUTOGRAPH or PHOTO OPS, those must be ordered separately if desired.

COPPER WEEKEND ADMISSION PACKAGE: $170*

*NOTE THAT ALL TICKETS ARE CONSIDERED EARLY BIRD AND COULD CHANGE AT ANY TIME, PLEASE ORDER QUICKLY TO LOCK IN YOUR SEATS AT THE GREAT PRICES OFFERED!



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General Admission Weekend Package

This is the most economical way to attend all three days of the convention. You get a guaranteed seat in the theatre to see all the guests and events during the daytime, except the TWO special Gold Only panels, one set for each day. You can purchase any autographs or photo ops that are available as well as, of course, gain access to the vendors area. You get to participate in our preregistration times, and that is your choice, not a necessity. There are a limited number of GENERAL ADMISSION WEEKEND PACKAGES AVAILABLE, so please order soon!

GENERAL ADMISSION WEEKEND PACKAGE: $155*

*NOTE THAT ALL TICKETS ARE CONSIDERED EARLY BIRD AND COULD CHANGE AT ANY TIME, PLEASE ORDER QUICKLY TO LOCK IN YOUR SEATS AT THE GREAT PRICES OFFERED!


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Preferred Admission Single Days

Here is the best way to attend any single day(s) of the convention. You get a reserved seat, yours come and go all day, in the main theatre where you will see all the stars and events of the day. Of course, you also have access to the vendors room. You also get to choose your actual seat when you are ordering:

FRIDAY PREFERRED SEATING: $50*
SATURDAY PREFERRED SEATING: $65*
SUNDAY PREFERRED SEATING: $65*


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*NOTE THAT ALL TICKETS ARE CONSIDERED EARLY BIRD AND COULD CHANGE AT ANY TIME, PLEASE ORDER QUICKLY TO LOCK IN YOUR SEATS AT THE GREAT PRICES OFFERED!



General Admission Single Days

Here's the most economical way to attend any single day(s) of the convention, which is sure to be a sellout, NOW is the time to make your plans! These tickets do guarantee a seat in the theatre and you will see all daytime celebrities and events. Of course, you also have access to the vendors room. These tickets, of course, do not include autographs or photo ops.

FRIDAY SINGLE DAY SEATING: $40*
SATURDAY SINGLE DAY SEATING: $45*
SUNDAY SINGLE DAY SEATING: $45*


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*NOTE THAT ALL TICKETS ARE CONSIDERED EARLY BIRD AND COULD CHANGE AT ANY TIME, PLEASE ORDER QUICKLY TO LOCK IN YOUR SEATS AT THE GREAT PRICES OFFERED!



 

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ADMISSION TICKET PACKAGES DO NOT INCLUDE PHOTO OPS and these must be purchased separately below or at the convention (if not sold out). Thanks!

NOTE: You may buy Photo Op and Autograph tickets before buying an Admission ticket, but you need an Admission ticket for the day of your photo op or autograph in order to use the Photo Op and Autograph tickets. Please buy an Admission ticket as soon as possible as we can never guarantee Admission tickets won't sell out before the show. Join our Free Email list to get updates on ticket availability.

 

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Autographs

Having the chance to to get an in-person autograph from the stars of Once Upon a Time is an incredible treat, and we've worked hard to bring it to you! There will be tons of great photographs and other collectibles available at the convention that are perfect for signing, or bring something from home.

Have more than one thing you want signed? Purchase multiple tickets and get all of your autographs at once!


Autograph tickets DO NOT include admission to the convention. You must have an admission ticket for day of your autograph the convention in order to redeem autograph tickets.

Lana Parrilla Evil Queen/Regina/Roni  (Sunday)  $80

Colin O’Donoghue  Captain Killian “Hook” Jones/Rogers  (Saturday) $80

Rebecca Mader Zelena $55 (Sunday)

Andrew West Henry Mills $40 (Sunday)

Beverley Elliott  Granny (Saturday) $30

Gil McKinney  Prince Eric  (Fri/Sat)  $25   

Lee Arenberg  Leroy/Grumpy  (Sat/Sun)  $25 

Karen David Jasmine (Sat/Sun) $25

Chris Gauthier  Smee  (Fri/Sat)  $25   

Rose Reynolds (Saturday) $35

Jared Gilmore Young Henry Mills $40 (FriSat/Sun) Note that Jared will be signing on Friday on a complimentary basis for Gold patrons and for those with his separate autograph tickets. On Saturday and Sunday, he will sign JUST for those with his separate autograph tickets. If you are a Gold Patron and can’t make Friday Jared will still sign for you on a complimentary basis.

Emilie de Ravin  Belle  (Saturday and Sunday)  $55

NEW! Chad Michael Collins  Gerhardt Frankenstein (Friday and Saturday)  $30

 

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Our prices here are EARLY BIRD pricing and may rise. Order early to avoid higher prices and the distinct possibility of one of our more popular items selling out.

 

Click here to view the FAQ and learn everything you need to know to have the best experience!


April 9, 2018: We have just booked Jared Gilmore (Young Henry Mills) for all three days of the convention. On Friday, he will be signing on a complimentary basis for those in Gold (as well as for those with his separate autograph ticket). Non-Gold patrons can purchase his autograph on the site and/or if still available at the convention. If you are a Gold Patron and not attending Friday, Jared will still sign on a complimentary basis for you either of the other two days.


Note: Michael Coleman will not be appearing at this convention. Those with separate items with Michael (separately purchased autographs and/or photo ops or duo photo ops), will receive a VOUCHER when you arrive good for purchase of any other autograph, photo op or admission ticket or Creation merchandise. If you prefer a refund, send the VOUCHER within one month of the close of the covention for a refund: Creation, 217 S. Kenwood, Glendale, CA 91205 Attention: Ed. We will have additional news about guest bookings shortly, so hold tight!

 

 

Note: Patrons must bring an item for celebrities to sign. You can bring something from home or purchase a photo or other collectible in the Vendors room. Please feel free to purchase as many autograph tickets of a particular celebrity as you'd like. Items that are deemed inappropriate by Creation will not be allowed to be presented at the autograph tables.

Note: Guests appear ONE day of the convention, so therefore their autographing and/or photo ops take place that day, except in VERY rare occasions which will be noted. If you are not attending all days of the convention it is wise to wait until specific days of appearance are announced before purchasing autographs or photo ops. You must have an admission ticket to the convention to get autographs or photo ops.

 

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Photo-Ops

Make a memory you'll never forget!

Your photo will be taken by Creation's magical, talented staff photographers! They take incredible pictures, make the stars comfortable posing with the fans, and are generally beloved by all.

 

Individual Photo Ops:

Lana Parrilla Evil Queen/Regina/Roni  (Sunday)  $100

Colin O’Donoghue  Captain Killian “Hook” Jones/Rogers  (Saturday) $100

Rebecca Mader Zelena $65 (Sunday)

Andrew West Henry Mills (Sunday) $60

Lee Arenberg  Leroy/Grumpy  (Saturday and Sunday) $40

Gil McKinney  Prince Eric  (Friday and Saturday)  $45

Beverley Elliott  Granny (Sunday) $45

Karen David Jasmine (Sat/Sun)    $45

Chris Gauthier  Smee  (Friday and Saturday)  $40

Rose Reynolds (Saturday) $50

Jared Gilmore Young Henry Mills (FriSat/Sun) $55

Emilie de Ravin  Belle  (Saturday and Sunday)  $65

NEW! Chad Michael Collins Gerhardt Frankenstein (Friday and Saturday)  $40

 

Group Photo Ops:
Two customers can be in these photo ops for the price of one photo op ticket!

Lana Parrilla and Rebecca Mader $150 (Sunday)

Lana Parrilla and Andrew West $150 (Sunday)

NEW! Lana Parrilla and Jared Gilmore $145 (Sunday)

A Pirate's Life: Colin O'Donoghue & Chris Gauthier and YOU! $140 (Saturday)

COLIN O’DONOGHUE and ROSE REYNOLDS $135 (Saturday)

NEW! THE BLUES BROTHERS DUO Photo Op with CHRIS GAUTHER and LEE ARENGBERG in Costume $90 (Saturday)

 

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Our prices here are EARLY BIRD pricing and may rise. Order early to avoid higher prices and the distinct possibility of one of our more popular items selling out.


April 9, 2018: We have just booked Jared Gilmore (Young Henry Mills) for all three days of the convention. On Friday, he will be signing on a complimentary basis for those in Gold (as well as for those with his separate autograph ticket). Non-Gold patrons can purchase his autograph on the site and/or if still available at the convention. If you are a Gold Patron and not attending Friday, Jared will still sign on a complimentary basis for you either of the other two days.


Note: Michael Coleman will not be appearing at this convention. Those with separate items with Michael (separately purchased autographs and/or photo ops or duo photo ops), will receive a VOUCHER when you arrive good for purchase of any other autograph, photo op or admission ticket or Creation merchandise. If you prefer a refund, send the VOUCHER within one month of the close of the covention for a refund: Creation, 217 S. Kenwood, Glendale, CA 91205 Attention: Ed. We will have additional news about guest bookings shortly, so hold tight!

 

Photo Op tickets DO NOT include admission to the convention and are NEVER INCLUDED IN ANY TICKET PACKAGES. You must have an admission ticket to the convention for the day of the photo op to enter into the photo op areas.


YOUR ONE PHOTO OP TICKET CAN INCLUDE UP TO TWO FANS. YOU ARE ALLOWED TO HAVE UP TO FOUR FANS IN A PHOTO, TO DO THAT YOU MUST PURCHASE TWO TICKETS (Two Fans x Two Tickets = Four Fans In One Photo). We cannot accommodate over FOUR fans in any one photo op.


Click here to view the FAQ and learn everything you need to know to have the best experience!

 

 

Photo Ops

 

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Hotel

MARRIOTT LOS ANGELES BURBANK AIRPORT HOTEL
2500 HOLLYWOOD WAY
BURBANK, CALIFORNIA

Book your stay at our beautiful partner hotel, The Marriott Los Angeles Burbank Airport Hotel, and turn your convention trip into a full-fledged holiday. The hotel offers exclusive low rates for anyone attending the Official Once Upon a Time Convention.

Room Rates: $185 single/double, double/double (two double beds) per night

Overnight Self Parking $23.00 Inclusive of Tax
Overnight Valet Parking $29.00 Inclusive of Tax

Call 1-800-228-9290 or reserve online when the link:



RESERVATION LINKS:

RESERVE 1 KING BED


OR

RESERVE 2 DOUBLE BEDS

 

Photos of hotel:
Marriott Burbank Marriott Burbank Marriott Burbank Marriott Burbank

 

Creation Entertainment holds a "block" of rooms for our attendees. These blocks of rooms have a lower rate than standard rates at the hotel, but they also have a "cut-off" point after which hotels may choose to revert back to their own higher rates for our customers. Usually this cut-off date is one month prior to the event, but this does vary. Therefore it is always wise to book your rooms for our conventions as early as possible.

 

DEALERS:

Dealers and Vendors

If you wish to sell at this convention, please write to asponsor@creationent.com for more details. If you carry ONCE UPON A TIME merchandise please note that ONLY LICENSED MERCHANDISE will be allowed for sale.

It is not acceptable, due to studio rules, to sell prints of your artwork of the characters that are owned by the series studios. Also, our venues do NOT allow the sale of food products as they consider them competitive.

 

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Schedule



Creation Entertainment is going green by joining forces with Fan Guru (formerly Cosmunity)! Make sure to download the Fan Guru app and you will be able to customize your own schedule for any con weekend you are attending. Fan Guru will have the schedule uploaded on their app after the schedule is posted onto Creation’s website.

Download the app now!


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The show schedule is finalized the week of the convention to accommodate flight itineraries and filming schedules of our celebrities. Convention activities usually start around 10:00 a.m. but may begin earlier depending on schedules. Stage programming also usually ends around 6:00 p.m. or 7:00 p.m. and some autograph sessions begin after stage programming is complete for the day. This can run until 10:00 p.m. so PLEASE PLAN ACCORDINGLY! Signings start later on Sundays, so we recommend that you plan to stay late or stay overnight. The final schedule is always posted one day PRIOR TO THE CONVENTION on either WEDNESDAY (for our three-day conventions) or THURSDAY (for our two-day conventions).

Our best advice is to plan for these time variabilities and check the schedule as soon as it is available.


 

All guests and scheduling are tentative and subject to change.

ALL TICKETS ARE NON-REFUNDABLE AND NON-EXCHANGEABLE.


Click here to view the FAQ and learn everything you need to know to have the best experience!

 

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In the unlikely event of a cancellation of the convention, or a date change, Creation will not be held responsible for any financial loss associated with the purchase air tickets or hotel rooms that are not canceled (virtually all hotels offer a 24 or 48-hour cancelation policy, so there should be no jeopardy associated with sleeping room reservations). We highly recommend you purchase travel insurance for any non-refundable items like airline tickets. Also in the unlikely event, due to weather, transit issues or last minute illness or other reason given by a celebrity, an advertised guest does not make their appearance at the convention, Creation Entertainment is not responsible for any refunds other than separate specific to the guest autograph tickets or photo op tickets. In the extremely rare chance that a guest does not finish his or her autographs or photo ops (which has only happened in a hand full of cases over 40 plus years, always due to something out of our control) Creation Entertainment will only be responsible for the refund of the separate autograph or photo op ticket.

We are not responsible for orders that are rejected during processing that may be due to customer errors (usually caused because the customer does not complete the entire ordering process to the very end), credit card failures (usually caused when there are not enough funds in an account or the credit card company rejects the charge for any number of reasons including out-of-state ordering or unfamiliar ordering to the customers’ general pattern), or system errors during transmission of the order.

Please do not bring latex balloons of any sort to any of our events, as we have attendees with latex allergies and additionally bursting balloons can be hazardous to people at short range.

Creation assumes no responsibility for typographical errors or inaccurate information provided by convention venues. All dates, venues and guests are considered tentative and subject to change. Check back frequently for updates.

NOTE: ALL TICKETS ARE NON-REFUNDABLE AND NON-EXCHANGEABLE. ABSOLUTELY NO AUDIO OR VIDEOTAPING ALLOWED AT ANY CONVENTION. Still photography is for personal use only -- public dissemination and commercial use strictly prohibited.

HARASSMENT POLICY: Creation Entertainment is dedicated to providing a safe and harassment-free experience for everyone, regardless of race, age, religion, gender, gender identity and expression, sexual orientation, disability, or physical appearance. We firmly believe in the ideals of one of our mentors, Star Trek’s late and beloved creator Gene Roddenberry.
We do not tolerate harassment of any kind from anyone. Patrons violating these rules may be expelled from the convention (without a refund) at Creation's discretion and hotel security may well be called in to facilitate this response. If you have any issues with anyone, please ask to speak to Adam, Gary or Stephanie immediately. One or more of them is available at each of our conventions and they can be reached through registration or by the convention MC/host. Issues of this importance should not be handled by our volunteers, as great as they are.

By attending Creation events you agree to allow your image to be used on our website and in news documentaries or stories, either filmed by Creation Entertainment or other entities.

All ticket prices are subject to change, please order as early as possible.

In the unlikely event of a cancellation of the convention, or a date change, Creation Entertainment is not responsible for refunding airfare or any other costs other than the payments made directly to Creation Entertainment for ticketing. Also in the unlikely event, due to weather, transit issues or last-minute illness or other reason given by celebrity, an advertised guest does not make their appearance at the convention, Creation Entertainment is not responsible for any refunds other than separate tickets specific to the guest autograph tickets or photo op tickets. In the extremely rare chance that a guest does not finish his or her autographs or photo ops (which has only happened in a handful of cases over 40-plus years, always due to something out of our control) Creation Entertainment will only be responsible for the refund of the separate autograph or photo op ticket.

In the extremely rare case (which has never happened before) that our computer systems accept more tickets than we have allotted for, we would refund ticket money to the last several people (in order) who did manage to get a confirmation or ticket. As we've said it has never happened, but we want to have a fair scenario in place it if does occur.

Flashes occur from phone and cameras often during stage presentations. If you are sensitive to such lighting please be advised to take the necessary precautions.