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Updated: June 16, 2026
• AUCTION: VIP Experiences and Meet & Greets are now up for auction for The Salute to Broadway Convention in Lake Las Vegas, NV.
• ON SALE: Join Ian Somerhalder and Paul Wesley at The Covington Salute to Vampire Diaries Festival in Covington, GA on April 3-4, 2027! More great guests to come. Click for details!
• NEWS: CHECK OUT OUR LATEST COMPANY BULLETINJune 10
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• ON SALE: Come see the greatest Broadway show in Las Vegas on June 27-28! With some of Broadway’s best and brightest, it’ll be a show for the ages. Click for details!
• ON SALE: New stop added for the SPN 2027 Tour at Nashville, TN. Join Jensen, Jared & Misha and more for all the fun on May 21-23, 2027. Click for details!
• SHOP: New Official Merch teaming Creation with Jared Padalecki and Jensen Ackles. Shop Now!
• UPDATE! We've updated our Terms and Services as of May 12, 2026. Please read the updates HERE.
Click below to see upcoming tour dates for:
Full Convention Calendar
MAY - JUNE 2026
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JULY - AUGUST 2026
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SEPTEMBER - OCTOBER 2026
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NOVEMBER - DECEMBER 2026
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2027 EVENTS
THE IMPORTANT STUFF
(Made Slightly Less Painful To Read)
1. What Creation+ Purchase Protection Is (and What It Isn’t)
Creation+ Purchase Protection is an optional refund service that allows you to receive a refund of your ticket price and taxes if you’re unable to attend due to certain qualified, unexpected circumstances.
What it does cover:
Things you didn’t plan for—like:
• Sudden illness or injury
• Travel disruptions
• Severe weather
• Work conflicts
• Legal obligations
• Certain emergencies
(We’ll get into specifics below—yes, details matter.)
What it does NOT cover:
• Service fees (those are non-refundable)
• Changing your mind
• Scheduling conflicts you already knew about
• “Something better came up” situations
Also important:
THIS IS NOT INSURANCE
•This applies to attendees only, not the event itself
• No insurance company is involved
If an event is canceled, Creation will automatically refund your ticket purchase, so no need to worry—Creation+ Purchase Protection is not required for that scenario.
2. What You Need to Qualify for a Refund
To be eligible, all four of these must be true:
1. You purchased Creation+ Protection
(Yes, we have to say it.)
2. A valid, unexpected situation occurred
It must fall within our qualifying categories—and happen before the event.
3. You submit a claim
We’re good, but we’re not mind readers. You’ll need to:
• Submit a claim
• Provide basic details
• Include documentation
4. Timing matters
Most issues must occur within 7 days of the event
Claims should be submitted within 48 hours after the event
3. What You Get Back
If approved, you’ll receive your ticket price + taxes.
Partial refunds may apply in cases like: Group bookings (only the affected person is covered), Merchandise (not included), and Donations (also not included.)
4. What’s Typically Covered (Highlights)
Health & Medical
Unexpected illness, injury, or emergency procedures.
Travel Issues
Canceled flights, major transportation failures, or serious car trouble.
Weather
Severe conditions that make travel unsafe or impossible.
Work Conflicts
Unexpected required work obligations or relocations.
Legal Obligations
Subpoenas or required court appearances.
Emergencies
Serious home damage, theft, or other urgent situations requiring your presence.
5. What’s Not Covered (The Reality Check Section)
Creation+ Purchase Protection won’t apply if:
• You changed your mind
• You found something else to do
• You forgot, were late, or didn’t plan ahead
• You’re unhappy with the event itself
• You had travel costs increase
• You didn’t arrange childcare
• You double-booked yourself
• You attended any portion of the event
Also not covered:
• Personal preference changes
• Financial regret
• General inconvenience
6. How to File a Claim
To request a refund:
• Submit your claim via email directly to our customer service department at customer.service@creationent.com
• Include your order details
• Provide supporting documentation
Most claims are reviewed within a reasonable timeframe, depending on complexity.
7. A Few Final (Important) Notes
Approved claims will result in cancellation of your ticket
You cannot transfer your ticket and request a refund
Claims must be truthful and supported—fraudulent submissions will be denied
If you dispute the Protection charge with your bank, coverage is void
8. Legal Essentials (Short Version)
By purchasing Creation+ Purchase Protection:
• You agree to these terms
• You confirm your informatin is accurate
• You consent to providing documentation if needed
These Terms are governed by the laws of the State of California, United States. By completing a purchase, you agree that any disputes arising from your transaction shall be subject to the jurisdiction of courts located in California, except where applicable consumer protection laws in your country of residence provide otherwise and cannot be waived. In such cases, those local laws will apply to the extent required.
9. Final Thought
We built Creation+ Purchase Protection to give you peace of mind—not a loophole. If something genuinely unexpected happens, we’ve got your back.
And if you actually read all of this… we’re impressed.
"He drove me for the weekend to Creation Comic-Con in Chicago,
which was probably the greatest weekend of my life,
even still to this day I can say,
because my wife isn't here. But it was amazing.”
-James Gunn, CEO of DC Studios
Click
for the full story.
As a result of the Supreme Court Ruling during 2018 affecting online sales taxes (both state and local taxes), various states are requiring sales tax (both state and local taxes) on ANY online sales; therefore, you may now start seeing a separate charge on your invoice for this sales tax. The prices at the conventions will be the same as those online. Visit the National Conference of State Legislatures website for more information.
We pride ourselves on the “Creation Difference," which is our strict policy not to "oversell" our conventions. In other words, every patron, no matter what bracket of ticket they purchase, will have a guaranteed seat in the main auditorium where the major guests appear and events take place. There's no worrying, extra waiting, or additional charges to see the celebrities and participate in the activities at our many amazing genre fan conventions. Join us!
