Updated: September 3, 2022

To our Photo Ops Customers

If together with someone in a photo, there is only one print per ticket.
Please decide with the additional fan where the photo is mailing as we cannot mail additional copies.

1) Find the photo ops you purchased at the convention and write down the celebrity's name and photo op number.

2) Send only one e-mail to: cjschmelkephoto@gmail.com with your name, address, the corresponding celebrity name(s) and photo number(s) you are entitled to and we'll send your photo(s) to you asap! Please use the format below in your email:

John Doe
1234 Maple Drive
Anywhere, USA 12345
Convention Name + City **** ****
Celeb ****
Image Number ****

3) This is a service for customers who have not received the photo ops they purchased. Please do not use this service to try and scam a free photo op picture.

4) Please allow 3 - 4 weeks to receive your photo(s) via US MAIL after you've submitted your claim. Thank you!

- Your friends at Creation Entertainment