Hotel & General Information


rio suites hotel

Hotel Rooms

Special room rates at The Rio All Suite Hotel and Casino for all convention attendees.

two double beds

Friday/Saturday: $129 Single double or, two double beds.
All other convention nights: $79 a night.

Call 1-888-746-6955

or book online here:

aws.passkey.com

To get the special rate mention the group name of Star Trek 2018 and use the group code SRTRE8



HARASSMENT POLICY

Creation is dedicated in providing a safe and harassment-free experience for everyone, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, race, age or religion. We firmly believe in the ideals of one of our mentors, Star Trek’s creator, Gene Roddenberry. We do not tolerate harassment of any kind from anyone. Patrons violating these rules may be expelled from the convention (without a refund) at Creation’s discretion and hotel security may be called in to facilitate this response. If you have any issues with anyone, please ask to speak to Adam, Gary or Stephanie immediately. They will be available on-site and can be reached through registration or by the convention MC/Host. Issues of this importance should not be handled by our volunteers.

ALL GUESTS

are contracted to appear and all convention contracts specify that appearances are tentative and subject to change as film and television work demands take precedence as can a personal conflict. Our events will take place whether a specific guest cancels or not (we always try to book replacements) and therefore we cannot issue admission ticket or ticket package refunds if a particular guest does not fulfill their appearance contract. Of course, we will always refund separately purchased photo ops and autograph tickets for a guest if they cancel.

ADA Rules

on service animals This event welcomes service animals as per The ADA rules. Service animals perform valuable work or tasks and are trained to provide help directly related to a person's disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and therefore are not permitted at our event.

PHOTO TAKING POLICY AT THIS CONVENTION

We know that taking photos makes the convention even more fun and we thought it would be a good idea to share our photo taking policies for you before you arrive at the convention so you can prepare. In the auditorium, photo taking is encouraged, but only from your seat. It is unfair to run up to the stage and block the view of others who have paid for reserved seats in front of you. Even if there are empty seats, patrons must sit in the seats they paid for to be fair to everyone. Due to fire marshal regulations, everyone must be seated during performances. Please also be courteous to your neighbors when taking pictures. Selfie-sticks and other camera items that block the view of others is forbidden in the theatre. Photo taking is not allowed during autographing sessions nor during the photo ops. Only those people who have autograph tickets may come up to get autographs. It's all about FUN for all!
The vast majority of our guest celebrities take questions from the audience during their on-stage time. Therefore, it is incumbent upon those that ask questions to make them ones that allow our mutual shared time with the celebrities to be enjoyable, interesting and entertaining for all (including the guest). Asking for hugs, telling stars we love them (we all do, that's why we're here), giving gifts, getting into long personal stories, or worse, is not acceptable for this format and, in fact, is quite self-centered when you are in essence "representing" all of fandom to a celebrity. Join us in trying to make this convention the best entertainment for everyone!
In the event of convention cancellations or date changes Creation Entertainment is not responsible for patrons' costs involving travel or hotel accommodations or any other non-convention ticket expenses.
Advance ticket sales are generally turned off early to mid-week of the week of the events. Tickets, if they are not sold out, are sold at the convention. We are not responsible for orders that are rejected during processing that may be due to customer errors (usually caused because the customer does not complete the entire ordering process to the very end), credit card failures (usually caused when there is not enough funds in an account or the credit card company rejects the charge for any number of reasons including out of state ordering or unfamiliar ordering to the customers’ general pattern), or system errors during transmission of the order. Creation assumes no responsibility for typographical errors or inaccurate information provided by convention venues. All dates, venues and guests are considered tentative and subject to change. Check back frequently for updates.
NOTE: ALL TICKETS ARE NON-REFUNDABLE AND NON-EXCHANGEABLE. ABSOLUTELY NO AUDIO OR VIDEOTAPING ALLOWED AT ANY CONVENTION. Still photography is for personal use only - public dissemination and commercial use strictly prohibited.
By attending Creation events you agree to allow your image to be used on our website and in news documentaries or stories, either filmed by Creation Entertainment or other entities. All ticket prices are subject to change, please order as early as possible. In the unlikely event of a cancellation of the convention, or a date change, Creation Entertainment is not responsible for refunding airfare or any other costs other than the payments made directly to Creation Entertainment for ticketing. Also in the unlikely event, due to weather, transit issues or last minute illness or other reason given by celebrity, an advertised guest does not make their appearance at the convention, Creation Entertainment is not responsible for any refunds other than separate specific to the guest autograph tickets or photo op tickets. In the extremely rare chance that a guest does not finish his or her autographs or photo ops (which has only happened in a hand full of cases over 40 plus years, always due to something out of our control) Creation Entertainment will only be responsible for the refund of the separate autograph or photo op ticket.

Updated photo and video policy….

Part of the fun of coming to Creation’s conventions is being able to capture the moments that you can look back on. The following is the official policy on videotaping and photo taking at Creation Events: Fan photos and videos for personal use will be allowed at Creation Entertainment events; however, we ask that you not live broadcast our events on social media platforms like livestream, periscope, etc. We also ask that you respect any individual talent requests to not record their panels. Should that be requested by a third party on behalf of the talent (agent, management, studio) we will give you advanced notice.